Sales & Events Manager

Bear of Rodborough, Stroud; Rodborough; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

25% food & drink discount

Staff discounts across Fuller’s pubs &

Healthcare Cash Plan

Wagestream access

Full induction and training

Job summary

The Cotswold Inns & Hotels group is looking for a Sales & Events Manager for The Bear on Rodborough Common. You will deliver pre-booked revenue targets, manage bespoke events, and drive new business through outbound activity.

You'll oversee client relationships, maintain accurate records, coordinate with teams, and lead a sales and events coordinator where applicable. Excellent communication and organisational skills are essential.

Qualifications

• Experience in sales/events coordination preferred.
• Strong organisational and multi-tasking abilities required.
• Excellent communication and negotiation skills essential.

Responsibilities

• Execute pre-booked strategy and deliver revenue targets.
• Drive additional business via outbound activity.
• Manage event delivery and client communications across the year.
• Lead and develop the sales & events coordinator if applicable.
• Provide outstanding customer service in person and via email/phone.
• Coordinate with teams to ensure successful bookings.

Skills

Customer focus

Organisation

Operations knowledge

Communication

Creativity

Attention to detail

Time management

Negotiation

Sales & marketing

Tools

Collins system

Atreemo

Tonic

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Bear on Rodborough Common is nestled amongst the rambling hills of beautiful National Trust land. Popular with ramblers, dog walkers and golfers, expect a busy bar and accommodation with 46 rooms on site.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What is the role of a Sales & Events Manager:

• Effectively execute pre-booked strategy.
• Deliver pre-booked revenue and covers targets.
• Drive additional business via outbound activity.
• Manage Collins, Atreemo & Tonic systems.
• Maintain accurate customer records and provide performance report as required.
• Execute social media platforms and online presence plan (including website & listings).
• Investigate the market and identify key event opportunities to drive more business.
• Boost conversion rate through quick and clear customer communication.
• Create and support delivery of bespoke events across the year.
• Recruit, train and develop sales & events coordinator (where applicable).
• Provide excellent customer service both in person and via email/phone.
• Communicate effectively with teams to ensure the successful delivery of bookings

What Skills would we like you to have?

• Strong customer focus and commercial awareness.
• Excellent organisation and time management skills.
• Understanding of the operational running of the business/events.
• Great communication and people skills.
• Creative approach to problem-solving.
• High attention to detail.
• Ability to meet tight deadlines and work on multiple projects.
• Good negotiation, sales and marketing skills.