Sales & Events Coordinator

The Duke of Kent, Ealing; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Food & drink discount

Training and induction

Wagestream access

Healthcare cash plan

Hotel discounts

My Fuller’s benefits platform

Weekly tips payout

Job summary

Fuller’s The Duke of Kent in Ealing is seeking a Sales & Events Co-ordinator to promote our event spaces, coordinate bookings and deliver memorable experiences for guests. You will drive pre‑booked sales targets, liaise with clients and venue teams, and ensure smooth event execution.

You will work with the venue team, manage CRM and social media, and uphold high standards of service. We value strong communication, organisation and a creative, detail‑oriented approach to every event.

Qualifications

• Experience promoting event spaces and coordinating bookings.
• Proven ability to manage client communications and project timelines.
• Strong customer service and professional demeanour.
• Familiarity with CRM and social media platforms.

Responsibilities

• Achieve pre-booked sales targets for event spaces.
• Coordinate events from booking to execution with venue teams.
• Communicate effectively with clients and staff.
• Maintain CRM records and support social media engagement.
• Uphold high standards of professionalism and customer service.

Skills

Sales targets

CRM management

Events coordination

Communication

Organisational skills

Time management

Social media management

Tools

CRM systems

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Something of a destination pub, The Duke of Kent attracts a mixed crowd of young professionals and families. With two dining areas and a focus on fresh food, this busy pub is capable of serving high volumes of customers.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Sales & Events Co-ordinator:

• Achieve pre-booked sales targets by effectively promoting event spaces and co-ordinating events.
• Ensure smooth organisation and execution of events.
• Effectively communicate with both the venue team and customers.
• Possess experience in managing CRM systems and social media platforms.
• Uphold high standards of professionalism and customer service throughout all interactions.

What Skills would we like you to have?

• Strong customer focus and commercial awareness.
• Excellent organisation and time management skills.
• Understanding of the operational running of the business/events.
• Great communication and people skills.
• Creative approach to problem-solving.
• High attention to detail.
• Ability to meet tight deadlines and work on multiple projects.
• Good negotiation, sales and marketing skills.