Sales & Event Executive - Excel

Compass Group UK; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Bonus

Healthcare

23 days annual leave

Meals on duty

Pension

Life assurance

Wellbeing support

Employee assist program

Discounts

Job summary

Compass Group UK is seeking a Sales & Events Executive to support ExCeL London's event catering, handling client communication, planning and delivery from enquiry to execution. You will coordinate with Sales & Events teams, manage relationships with clients and suppliers, and identify upsell opportunities to grow revenue.

Based at ExCeL London, the role requires strong organisational skills, a customer-focused approach and flexibility to work event-driven hours, including evenings and weekends,

Qualifications

• GCSE English and Maths; events, hospitality or related qualification desirable.
• Proficient in Microsoft Office, particularly Word, Excel and email; CRM experience desirable.
• Experience in customer-facing, administrative, events or hospitality environment is advantageous.
• Excellent written and verbal communication skills, with the ability to communicate confidently at all levels.
• Strong organisation and attention to detail, with accurate administration and reporting skills.
• Excellent customer service and client relationship-building skills.
• Developing commercial awareness, with the ability to understand costs, profitability and identify sales opportunities.
• Self-motivated, enthusiastic and willing to learn, with a positive “can-do” attitude.
• Able to remain calm under pressure, meeting tight deadlines and managing priorities.
• Flexible and team-focused, willing to work event-driven hours including evenings and weekends.

Responsibilities

• Manage an assigned portfolio of event enquiries, providing prompt and professional client communication.
• Build strong relationships with clients, suppliers and internal teams, delivering a friendly and personalised service.
• Manage client expectations, last-minute changes and on-the-day issues calmly, escalating complex matters when required.
• Identify and maximise upselling and cross-selling opportunities to increase event revenue.
• Prepare tailored proposals, pricing and packages in collaboration with the Commercial Team, while maintaining commercial awareness.
• Coordinate events from initial enquiry through to delivery and post-event reconciliation, ensuring a seamless experience.
• Produce accurate event documentation, including proposals, function sheets, Event Order Confirmations and invoices.
• Collaborate closely with Operations, Culinary, Logistics and Staffing teams to ensure all departments are fully prepared for events.
• Monitor revenue, payments, reporting and potential risks, ensuring accurate records and compliance with company procedures.
• Champion health & safety, sustainability and continuous improvement, identifying creative ways to enhance event experiences and support ELH’s Net Zero 2030 commitment.

Skills

Communication skills

Organizational skills

Customer service

Microsoft Office

CRM systems

Education

GCSE English & Maths

Tools

Excel

Word

Email

CRM systems

Job description

Sales & Event Executive - Excel, London, E16 1XL | Full-Time / Permanent

£36000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

Were looking for...

A Sales & Events Executive to support the sales, planning and delivery of Event Catering at ExCeL London, managing client communication, event coordination and administration across an assigned portfolio. Working closely with the Sales & Events team, the role builds strong client and supplier relationships, identifies upselling opportunities and ensures events are delivered seamlessly from enquiry through to execution, while developing the commercial and operational skills needed to progress towards a Sales & Events Manager role.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Sales & Event Executive - The Role

• Manage an assigned portfolio of event enquiries, providing prompt and professional client communication.

• Build strong relationships with clients, suppliers and internal teams, delivering a friendly and personalised service.

• Manage client expectations, last-minute changes and on-the-day issues calmly, escalating complex matters when required.

• Identify and maximiseupselling and cross-selling opportunities to increase event revenue.

• Prepare tailored proposals, pricing and packages in collaboration with the Commercial Team, while maintaining commercial awareness.

• Coordinate events from initial enquiry through to delivery and post-event reconciliation, ensuring a seamless experience.

• Produce accurate event documentation, including proposals, function sheets, Event Order Confirmations and invoices.

• Collaborate closely with Operations, Culinary, Logistics and Staffing teams to ensure all departments are fully prepared for events.

• Monitor revenue, payments, reporting and potential risks, ensuring accurate records and compliance with company procedures.

• Champion health & safety, sustainability and continuous improvement, identifying creative ways to enhance event experiences and support ELH’s Net Zero 2030 commitment.

What we're looking for

• GCSE (or equivalent) passes in English and Maths; Events, Hospitality or related qualification desirable.

• Confident usingMicrosoft Office, particularly Word, Excel and email; CRM or booking system experience desirable.

• Previous experience in acustomer-facing, administrative, events or hospitality environment is advantageous.

• Excellentwritten and verbal communication skills, with the ability to communicate confidently at all levels.

• Strongorganisation and attention to detail, with accurate administration and reporting skills.

• Excellentcustomer service and client relationship-building skills.

• Developingcommercial awareness, with the ability to understand costs, profitability and identify sales opportunities.

• Self-motivated, enthusiastic and willing to learn, with a positive“can-do” attitude.

• Able to remaincalm and composed under pressure, working effectively to tight deadlines and managing competing priorities.

• Flexible and team-focused, with a passion for quality service delivery and willingness to work event-driven hours, including evenings and weekends.

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences ? and shape the future of hospitality.

Job Reference: com/1510/60105001/52839922/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!