C&E Operations Manager - Excel

Compass Group UK; Greater London; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Meals on duty

23 days annual leave + bank holidays

Life assurance

Wellbeing support

Job summary

Levy UK & Ireland is seeking an C&E Operations Manager in London to oversee day-to-day catering services for client events, ensuring adherence to Signature service standards. You will coordinate assigned events, advise clients, and uphold health and safety throughout operations.

Excellent communication, team leadership, and a proactive approach to cost control and upselling will be essential in delivering memorable guest experiences at major venues.

Qualifications

• Previous experience in catering, food service or hospitality operations.
• Proven experience managing teams including Operations or Event Managers.
• Experience delivering large-scale, bespoke events in a fast-paced environment.
• Strong knowledge of food allergens and safety regulations.

Responsibilities

• Deliver day-to-day catering services to required standards.
• Plan, coordinate and deliver events per concepts and plans.
• Maintain knowledge of venue products and advise clients/guests.
• Champion health & safety compliance and culture.
• Identify training needs and provide on-the-job development.
• Support labour planning, scheduling and forecasting to manage costs.
• Build relationships with clients/guests before, during and after events.
• Drive sales and profitability by supporting targets and upselling.

Skills

Team management

Operations coordination

Event management

Health & safety

Customer relationships

MS Office

Upselling opportunities

Tools

MS Office

Job description

C&E Operations Manager - Excel, London, E16 1XL | Full-Time / Permanent

£40,500 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

The C&E Operations Manager at Levy UK&I is responsible for facilitating day to day operations on client events, ensuring we are meeting expectations in line with our Signature service standards.

To demonstrate full alignment to our Levy Vision and values by doing the right things and celebrating successes.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

C&E Operations Manager - The Role

• Deliver day-to-day catering services to the required company standards.

• Plan, coordinate and deliver assigned events effectively, following agreed concepts and plans.

• Maintain strong knowledge of all venue products and provide professional advice to clients and guests.

• Champion Health & Safety compliance and promote a strong health and safety culture.

• Identify training needs and provide effective on-the-job training and development for variable managers and supervisors.

• Support effective labour planning, scheduling and forecasting to manage event costs and labour spend.

• Build and maintain positive relationships with clients and guests before, during and after events.

• Drive sales and profitability by supporting revenue targets, marketing initiatives and actively identifying upselling opportunities.

What we're looking for

• Previous experience in a similar catering, food service or hospitality role.

• Proven experience managing teams, including Operations or Event Managers.

• Experience delivering large-scale, bespoke events in a fast-paced environment.

• Strong knowledge of food allergens, dietary requirements and food safety regulations.

• Excellent communication, interpersonal and relationship‑building skills, with a high level of English proficiency.

• Highly organised and detail-oriented, with a strong focus on accuracy and quality.

• Proficient in MS Office, with experience using event management systems preferred.

• Strong collaborative and problem‑solving skills, with the ability to work effectively with diverse teams and resolve issues efficiently.

What you?ll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences ? and shape the future of hospitality.

Job Reference: com/1510/60105001/52839951/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!