Sales Estimator & Installer

Mandeville; Greater London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Training provided

Career development opportunities

Supportive team environment

Job summary

Mandeville is seeking a Sales Estimator & Installer to visit customers at their premises, assess requirements, and deliver accurate quotations and installations. This field-based role in London combines sales with hands-on installation, focusing on customer satisfaction and professional presentation.

You will explain guarantees, manage pricing, and upsell additional services while maintaining strong relationships with customers and colleagues across the business.

Job description

Sales Estimator & Installer

£33,000 per annum

Field-based | Customer-facing role | London

The Role

As a Sales Estimator & Installer, you will visit customers in their homes or commercial premises to assess requirements, provide accurate quotations, sell additional services and carry out installations to the highest standard. You will play a key role in ensuring customer satisfaction while working closely with colleagues across the business.

Key Responsibilities

• Visit customer sites to assess jobs and provide accurate pricing and estimates
• Actively sell additional products and services (including add-ons and upgrades)
• Explain company guarantees, risk policies and terms clearly
• Obtain written customer approval where required
• Handle customer queries, claims and adjustments professionally
• Maintain excellent customer relationships and service standards
• Deliver and/or install all goods to company standards
• Identify fabric types and recommend appropriate cleaning or treatment methods
• Identify stains, damage or risks and clearly communicate these to customers
• Demonstrate strong knowledge of all products and services
• Maintain van, tools, equipment and uniform in excellent condition
• Assist with training new employees when required
• Accurately complete daily paperwork, invoices and route schedules
• Follow check-in and check-out procedures
• Ensure compliance with health & safety, vehicle and equipment legislation
• Attend sales meetings and training sessions as required
• Maintain punctuality, attendance and professional presentation at all times

Skills & Experience Required

• Previous experience in sales, estimation, installation or field-based customer service
• Industry experience (e.g. dry cleaning, carpet cleaning or similar) advantageous
• Outside or field sales experience beneficial
• Strong communication and interpersonal skills
• Basic maths and strong attention to detail
• Ability to work independently while being a strong team player
• Professional, well-presented and customer-focused approach

What's on Offer

• £33,000 salary
• Stable, full-time role with a respected business
• Varied role combining sales, technical work and customer interaction
• Supportive team environment with training provided
• Opportunity to develop skills across sales and installation