Sales Development Representative, UKI market - London

Aircall; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading customer communications platform in London seeks a dedicated team player for a sales role. This position promises to help grow consultative sales skills by engaging prospects over chat and phone, working closely with Account Executives. The ideal candidate is fluent in English, has strong communication skills, and a positive attitude. Competitive salary package and benefits included.

Benefits

Competitive salary package

Work-life balance

Fast-learning environment

Strong team spirit

Diverse workplace culture

Responsibilities

• Develop consultative sales skills while working with Account Executives.
• Engage inbound prospects via chat and phone to qualify leads.
• Collaborate with Sales teams across the UKI market.

Skills

Fluent English speaker

Strong communication skills

Time management

Organization skills

Positive energy

Curiosity to learn

Job description

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer‑facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post‑call tasks, and AI Assist Pro delivers real‑time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world‑class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product‑driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall

At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast‑paced, team‑driven environment where curiosity, trust, and impact matter, you'll fit right in.

We are seeking a dedicated team player to join our London office. The ideal candidate would bring a positive energy to the team, is curious, and motivated to learn. Customer‑facing experience is key – this position will be the perfect start to skyrocketing your sales career.

Key Responsibilities

• All in all, this role enables high energy, motivated team players to develop consultative sales skills and grow professionally. You will work closely with Account Executives (AE) on the UKI market. You will engage inbound prospects via chat and over the phone, to qualify them before passing them to an AE. This role is integral in the gathering of pre‑sales prospect information and also in its collaboration with Sales teams across the UKI market.

Qualifications

• Fluent English speaker, fluency in another language is a plus
• Strong communication skills (you will engage with prospects over the phone and via email)
• Time management and organization skills
• Positive energy & curiosity to learn more

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆♀️ Our people matter, work‑life balance is important at Aircall

📚 Fast‑learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi‑cultural mindset

💶 Competitive salary package & benefits

DE&I Statement

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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