Sales Development Representative, EMEA

Outreach; Greater London; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Private medical care for family

Life insurance at 4x annual salary

16 weeks maternity leave pay

Equity program for employees

Diversity and inclusion programs

Maternity/Paternity leave

Parental leave program

Equity program

Diversity & inclusion programs

Employee referral bonuses

Job summary

A leading revenue optimization platform in the UK is seeking a Sales Development Representative to manage outbound campaigns and qualify potential clients. You will make over 45 calls daily, leveraging tools like Salesforce and LinkedIn for effective prospecting. The ideal candidate is passionate about sales, resilient in facing objections, and possesses strong communication skills. This hybrid position allows flexibility while aiming for excellence in a collaborative environment.

Qualifications

• Ability to manage outbound campaigns effectively.
• Willingness to learn new programs quickly.
• Natural ability to compose compelling messaging.
• Shows empathy for customers and obstacles they face.
• Resilient and composed when handling objections.

Responsibilities

• Qualifying active buying interest and decision makers.
• Making 45+ outbound phone calls daily.
• Achieving and exceeding weekly/monthly metrics.
• Meet or exceed weekly/monthly metrics (appointments, leads).
• Coordinate with Account Executives for qualified meetings.

Skills

Sales passion

Resilience

Empathy

Creative prospecting

Confidence in tools like Salesforce

Tools

Salesforce

LinkedIn

Job description

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

Our Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.

Our team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.

We are product experts for Outreach because we use the very product we sell. This gives SDRs a unique competitive advantage because we understand first‑hand how our software can help sales teams be successful.

The Role

As an Outreach Sales Development Representative (SDR) you manage the outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. This role reports directly to our Sales Development Director whose sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. You bring the will to be successful and we commit to developing your skills to be successful.

Location

London, UK. Hybrid, in office 2 days a week.

Your Daily Adventures Will Include

• Making 45+ outbound phone calls each day to prospective clients in the United States Enterprise and Strategic segments
• Creative outbound prospecting within your named accounts
• Leveraging sales tools such as LinkedIn Navigator to network with potential customers
• Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, etc.)
• Pipeline organization and collaboration with Account Executives for qualified meetings

Our Vision of You

• Have a passion for sales and sales processes
• You feel confident using programs like Salesforce and LinkedIn
• You have had to learn new programs before and have a knack for picking them up quickly
• Have the ability to think on your feet in a conversation and answer unexpected questions with ease
• Demonstrate empathy for customers struggles and obstacles
• Resilient and understanding in the face of objections and rejection
• Someone with a competitive team background who is used to excelling as an individual in a team environment. Background in individual sports, dance, orchestra, or other great examples of this
• Someone who sees life as glass half full vs half empty. Energy and disposition matter in this roleSomeone who would classify themselves as an active participant in group projects
• A natural encourager. Someone who lifts others up around them
• A driven individual with a desire to succeed
• Naturally inquisitive with the ability to compose compelling messaging to prospects

Why You’ll Love It Here

• 25 days holiday + 8 bank holidays
• Outreach contributes with monthly contribution towards your pension
• Private medical care for employee and spouse/family with Program Health Plus
• Cash plan is offered through Medicash to help offset out of pocket medical related expenses
• Dental coverage
• Life insurance at 4x annual salary
• 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
• A parental leave program that includes not just extended time off but options for a paid night nurse
• Opportunity to be part of company success via equity program
• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women’s Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
• Employee referral bonuses to encourage the addition of great new people to the team

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants – including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.