Sales Development Representative

Outreach; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days holiday

Private medical care (employee & 1

Pension contribution

Dental coverage

Life insurance

Parental leave program

Equity program

Diversity & inclusion programs

Employee referral bonuses

Job summary

Outreach is seeking an enthusiastic Sales Development Representative (SDR) to be on the front line of our revenue engine. You will identify buying interest and key decision-makers, then position Outreach to create qualified opportunities for our Account Executives. You will work with AI tools to speed up research and personalization.

Location is Shoreditch, London, hybrid with 2-3 days in the office. We offer training, coaching, and growth opportunities within Outreach, with a strong focus on

Qualifications

• Experience identifying senior decision-makers across a broad region (EMEA).
• Comfort using multiple channels (email, phone, LinkedIn) for outreach.
• Ability to create qualified opportunities and hand them to Account Executives.

Responsibilities

• Prospect and engage senior decision-makers across EMEA through multi-channel outreach.
• Use Outreach AI Agents to research accounts and sequencing.
• Qualify opportunities and hand off to Account Executives.
• Collaborate with regional marketing and sales teams to refine messaging.
• Maintain clean Salesforce data and track pipeline performance.
• Stay updated on market trends and competitive activity.

Skills

Prospecting

Multi-channel outreach

Sales conversations

CRM experience

Team collaboration

Adaptability

Empathy

Tech savviness

Tools

Salesforce

LinkedIn Navigator

AI prospecting tools

Job description

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About The Team:

OurSalesDevelopment team is a culture of success where the future top sellers and leaders of our organisation get their start.Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.

Our team gains business knowledge through researching how different businessesoperate, leadership structures, what their pain points are, and obstacles they face in their business. We then turn around andleveragethat information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.

We are product experts for Outreach because we use the very product we sell. This gives SDRs a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.

Many of our SDRs go on to become Account Executives and team leaders within Outreach. This team is built as a launchpad, not a landing spot.

The Role:

As an Outreach Sales Development Representative (SDR),you'rethe front line of our revenue engine,identifyingactive buying interest and key decision makers, then positioning the Outreach value proposition to create qualified opportunities for our Account Executive partners. Every conversation you have directly fuels the pipeline that drives company growth.

You'llget hands-on with AI as part of daily work, not as a side project. You'll use AI tools to speed up account research, sharpen personalization at scale, and prioritise the conversations most likely to convert — giving you more time for the parts of the job that require real judgment: reading a stakeholder, adjusting your pitch in real time, and building trust.

We invest in your success through 1:1 coaching, active enablement, and hands‑on training. You bring the drive to succeed, and we bring the tools and development to help you get there.

Location: Shoreditch, London (Hybrid – 2-3 days in the office)

• Prospect & Engage:Identify and engage senior decision-makers (C-suite, VPs, Directors)acrossEMEAorganisationusing a multi-channel approach (email, phone, LinkedIn, and events), including making 45+ outbound calls each day to prospective clients in theEMEA Segment
• Outreach AI Agents: Use Outreach AI Agents to research potential customers, accountmapand sequencing
• Qualification:Lead discovery conversations to assess business needs, timelines, and fit beforehandingoveropportunities toAccount Executives
• Collaboration:Partner with regional marketing and sales teams to refine messaging, share market insights, improve conversion rates, and organise pipelinehandoffswith Account Executives for qualified meetings
• CRM Management:Maintainclean andaccuratedata in Salesforce to track engagement and pipeline performance
• Market Intelligence:Stay current onglobalmarket trends, competitive activity, and industry changes that influence buying behaviour

• You pick up new tools quickly and apply them with confidence; Salesforce, LinkedIn Navigator, and AI-powered prospecting tools included
• You've used AI tools in your day-to-day work and know how they can speed up research, sharpen outreach, and free you up to focus on the conversations that matter and you're excited to keep growing that skill as our tools evolve
• Ability to think on your feet in a conversation and answer unexpected questions with ease
• Demonstrate empathy for customers' struggles and obstacles
• Resilient in the face of objections and rejection
• A driven team player;someone who thrives on shared wins, actively lifts others up, and shows up as an engaged contributor in group settings
• A driven individual with a desire to succeed
• Naturally inquisitive, with the ability to compose compellingmessaging toprospects

Why You’ll Love It Here

• 25 days holiday + 8 bank holidays
• Outreach contributes with monthly contribution towards your pension
• Private medical care for employee and spouse/family with Program Health Plus
• Cashplan is offered through Medicash to help offset out of pocket medical related expenses
• Dental coverage
• Life insurance at 4x annual salary
• 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
• A parental leave program that includes not just extended time off but options for a paid night nurse
• Opportunity to be part of company success via equity program
• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
• Employee referral bonuses to encourage the addition of great new people to the team

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.