Sales Development Representative

Profile Finance SA; Nottingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Development Representative (SDR) to enhance their sales pipeline. In this pivotal role, you will engage with potential clients through outbound activities and manage inbound leads, all while delivering exceptional customer experiences. This position demands a proactive individual with a passion for sales and technology, capable of adapting to a fast-paced environment. You'll have the opportunity to refine lead generation strategies and build valuable relationships, all while enjoying a supportive workplace with great benefits. If you're ready to make a significant impact in the tech sector, this role is perfect for you.

Benefits

26 days holiday

Health cover including GP access

Cycle2work

Travel to work loan

Free on-site parking

Staff purchase scheme on Apple products

Unlimited bistro coffee and tea

Enhanced family-friendly policies

Pension scheme

Electric Vehicle scheme

Life cover

Qualifications

• Experience in sales, preferably in IT or technology sector.
• Strong understanding of Apple products and ability to explain them.

Responsibilities

• Identify and qualify leads from inbound inquiries and outbound prospecting.
• Schedule meetings and build relationships with potential clients.

Skills

Strong communication skills

Active listening

Interpersonal skills

Proficiency in CRM software

Time management

Resilience

Adaptability

Education

Experience in sales

Technical knowledge of Apple products

Tools

CRM software

Sales tools

Job description

About the role

As a Sales Development Representative (SDR), you are crucial in growing our sales pipeline. Your primary responsibility will be to create meetings and generate new sales opportunities by responding to inbound leads and delivering outbound activities. This role requires a proactive individual who is passionate about sales, technology, and delivering exceptional customer experiences.

Key duties and responsibilities are:

• Lead Generation: Identify and qualify potential leads from inbound inquiries and outbound prospecting.
• Outbound: Deliver outbound calls, emails, and social media activity to potential clients, introducing them to our range of products and services. In addition, this role will actively participate in key vendor pipeline driving activities.
• Inbound Lead Management: Promptly respond to inbound leads, providing relevant information and addressing customer needs.
• Appointment Setting: Schedule meetings between potential clients and our sales teams, ensuring a smooth transition and handover.
• Customer Engagement: Build relationships with potential clients, understand their needs, and effectively position our solutions.
• Market Research: Stay informed about industry trends, competitor activities, and market opportunities to continuously refine lead generation strategies.
• Reporting: Prepare regular reports on lead generation activities, pipeline creation, and account engagement metrics.

Education, Skills, Knowledge and Experience:

• Experience in sales is advantageous, preferably within the IT or technology sector.
• Skills: Strong communication, active listening, and interpersonal skills. Proficiency in using CRM software and other sales tools.
• Technical Knowledge: A strong understanding of Apple products, including Mac, iPad, iPhone, and related software and services. Ability to articulate technical information to non-technical customers.
• Self-motivated: Highly motivated and able to work independently with minimal supervision.
• Adaptability: The ability to quickly adjust to new strategies, tools, and changes in the market is crucial in a fast-paced sales environment. Sales Development Representatives must be flexible and open to continuous learning.
• Resilience: Lead generation can be challenging. A resilient SDR can maintain a positive attitude and persistently pursue new business opportunities.
• Time Management: Effective time management skills are essential for prioritizing tasks, managing multiple leads simultaneously, and ensuring timely follow-ups.

Benefits at Jigsaw24:

• 26 days holiday
• Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
• Cycle2work
• Travel to work loan
• Free on-site parking
• Staff purchase scheme on fantastic Apple products and more
• Unlimited bistro coffee and tea facilities
• Enhanced family-friendly policies
• Pension scheme
• Electric Vehicle scheme
• Life cover