Sales & Customer Service Administrator

Site Equip Ltd; Alton; On-site; GBP 22,000 - 30,000; Full time

Job summary

An innovative and fast-growing company seeks a Sales & Customer Service Administrator eager to grow into a Sales Executive role. This position offers a dynamic environment where you’ll be the first point of contact for customers, guiding them through the hire process while ensuring exceptional service. With a strong focus on career progression, you’ll receive ongoing training and development, making this an exciting opportunity for those looking to make an impact. Join a supportive team that values initiative and collaboration, and be part of a company that is passionate about delivering top-notch service in the hire industry.

Benefits

Career progression

Buy/sell holiday options

Birthday day off

Company pension

Regular company socials

Ongoing training & development

Cycle to work scheme

Free parking

On-site parking

Qualifications

• Proactive attitude with a keen eye for detail.
• Confidence with computers and customer interaction.

Responsibilities

• Respond to customer enquiries via phone, website, and email.
• Prepare quotes, process orders, and maintain records.

Skills

Microsoft Office

Customer Service

Organizational Skills

Problem Solving

Job description

Are you looking for an interesting role in a fast paced office and want to work somewhere where you can grow, develop and make an impact? Join Site Equip, the South’s leading supplier of portable welfare facilities. We support some of the UK’s most significant events — including Glastonbury, Bournemouth 7s, Brighton Pride, and Royal Ascot — and major contracts with the London Fire Brigade and the Ministry of Defense.

We’re looking for a Sales & Customer Service Administrator who can become a Sales Executive in as little as six months!

The Role:

You’ll be the first point of contact for customers, supporting them from their initial enquiry to finalising their hire:

• Responding to incoming enquiries via phone, website, and email
• Advising clients on suitable hire options
• Preparing quotes, processing orders, raising contracts and invoices
• Taking payments and maintaining accurate records
• Working closely with our Operations, Marketing and Accounts teams to ensure smooth service delivery
• Providing first-class customer service every step of the way

What You’ll Bring:

We’re looking for someone with energy, enthusiasm, and a real interest in learning. You don’t need bags of experience, just a proactive attitude and a keen eye for detail.

• A can-do, positive approach to work
• Confidence with computers (experience with Microsoft Office is required)
• Excellent attention to detail and organisational skills
• Willingness to learn and grow within the role
• A team player who enjoys solving problems and communicating with people

What’s In It for You?

• Career progression: Fast-track route to a Sales Executive role after 6 months
• Buy/sell holidayoptions
• Birthday day off
• Company pension
• Regular company socials– BBQS, charity events, volunteering days, and team cook-offs
• Ongoing training & developmentto help you succeed in your role

At Site Equip, we’re passionate about providing the best service in the hire industry – and that starts with the people we hire. We love ideas, initiative, and people who are ready to roll up their sleeves and get stuck in.

If this sounds like you, send us your CV today and take the first step in an exciting and rewarding career.

Job Type: Full-time

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Alton, GU34 5SU: reliably commute or plan to relocate before starting work (required)

“I genuinely enjoy being part of this team; the collaborative spirit and focus on innovation make every day engaging and rewarding.!”

Lasham Depot

“Working at Site Equip as an Event Manager is fast-paced and rewarding. Every day brings new challenges as we coordinate logistics and ensure seamless event execution. The team is supportive, making it a great place to grow while delivering successful events..”

Dan L - Event Manager

Lasham Depot

“Love working here its great and all the staff are really friendly!”

Andy - Service Driver

Lasham Depot

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Why Work At Site Equip?

Site Equip is innovative, fast-growing, and award-winning, constantly pushing boundaries and driving things forward. We believe everything is possible and always wants to improve.

Our culture is one where people are relaxed, enjoy themselves, have the opportunity to exceed and excel, are challenged, are encouraged to break boundaries, identify the new, and be part of a team delivering damn good work. We’re very passionate about what we do. Our commitment and drive are unerring.

If you’re ready for something new, and different, to push boundaries where you can be a part of an exciting journey of a growing and thriving business, then it’s likely this role and our culture is a fit for you.

We want like-minded people to be part of, contribute to, and be rewarded for their involvement in the success of Site Equip.

Our Culture

Site Equip is innovative, fast-growing, and award-winning, constantly pushing boundaries and driving things forward. We believe everything is possible and always wants to improve.

Our culture is one where people are relaxed, enjoy themselves, have the opportunity to exceed and excel, are challenged, are encouraged to break boundaries, identify the new, and be part of a team delivering damn good work. We’re very passionate about what we do. Our commitment and drive are unerring.

If you’re ready for something new, and different, to push boundaries where you can be a part of an exciting journey of a growing and thriving business, then it’s likely this role and our culture is a fit for you.

We want like-minded people to be part of, contribute to, and be rewarded for their involvement in the success of Site Equip.

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