Sales Coordinator

Access Garage Doors; Tinsley Green; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

4 weeks holiday + bank holidays

Company pension

Healthcare cash plan

Friendly and supportive team

Job summary

Access Garage Doors Ltd is seeking a Sales Coordinator for Crawley. You will manage online sales, process orders, and handle customer enquiries with a proactive approach to promotions and pricing. Training will be provided in full product and systems.

You will liaise with the warehouse for picking details, manage daily invoicing for online orders, and ensure timely responses to customer queries while maintaining strong communication and a professional demeanour.

Qualifications

• Previous sales or online platform experience.
• Confident and professional when assisting customers.
• Strong communication and customer service skills.
• Good IT skills including email and Microsoft Office.
• Strong attention to detail and accuracy.
• Professional and approachable manner.

Responsibilities

• Responsible for all online and web sales.
• To accurately enter sales orders onto the system.
• Proactively call existing customers with promotions and offers.
• Ensure credit accounts are checked or correct payment taken with order.
• Provide warehouse with correct picking information.
• Responsible for daily invoicing for online orders.
• To ensure all customer queries are dealt with.
• Dealing with technical queries internally and externally.
• To ensure the telephone is answered without undue delay.

Skills

Sales experience

Online platforms

Communication skills

Customer service

IT skills

Attention to detail

Microsoft Office

Tools

Sage 200

Job description

Sales Coordinator at Access Garage Doors Ltd

Sales Coordinator – Crawley

Competitive salary

Capital Garage Doors are one of the South East's longest-established and most respected garage door and spares wholesalers, proudly serving customers since 1978.

As part of the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.

We are looking for an experienced and organised Sales Coordinator to join our team in Crawley. This is a varied roleworking within and alongside an experienced sales team, you will be responsible for handling online platforms, customer enquiries, pricing and sales of garage doors and spare parts.

This is an excellent opportunity for someone who is organised, confident communicating with customers, and enjoys taking ownership of their workload within a busy and growing company.

What We Offer

• Competitive salary
• 4 weeks holiday plus bank holidays
• Company pension
• Healthcare cash plan
• Friendly and supportive team environment
• Full product and systems training provided
• Stable, long-established and growing company

The Role / Responsibilities

• Responsible for all online and web sales
• To accurately enter sales orders onto the system
• Proactively call existing customers with promotions and special offers.
• To ensure credit accounts are checked or correct payment taken with order
• Provide warehouse with correct picking information
• Responsible for daily invoicing for online orders
• To ensure all customer's queries are dealt with
• Dealing with technical queries internally and externally
• To ensure the telephone is answered without undue delay

What We're Looking For

• Previous sales or online platform experience
• Confident and professional when assisting customers
• Strong communication and customer service skills
• Organised and able to manage multiple tasks effectively
• Comfortable working independently and managing your own workload
• Proactive approach to resolving queries and outstanding issues
• Good IT skills, including email and Microsoft Office
• Strong attention to detail and accuracy
• Professional and approachable manner

Desirable Experience

• Sage 200 experience would be advantageous, although training will be provided
• Experience within garage doors, construction, home improvements, wholesale or trade-related industries

Working Hours

If you're looking for a long-term opportunity with a respected and growing company, we'd love to hear from you.