Online Sales Pro & Customer Care Coordinator

Access Garage Doors; Tinsley Green; Sur place; GBP 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive salary

4 weeks holiday + bank holidays

Company pension

Healthcare cash plan

Friendly and supportive team

Résumé du poste

Access Garage Doors Ltd is seeking a Sales Coordinator for Crawley. You will manage online sales, process orders, and handle customer enquiries with a proactive approach to promotions and pricing. Training will be provided in full product and systems.

You will liaise with the warehouse for picking details, manage daily invoicing for online orders, and ensure timely responses to customer queries while maintaining strong communication and a professional demeanour.

Qualifications

• Previous sales or online platform experience.
• Confident and professional when assisting customers.
• Strong communication and customer service skills.
• Good IT skills including email and Microsoft Office.
• Strong attention to detail and accuracy.
• Professional and approachable manner.

Responsabilités

• Responsible for all online and web sales.
• To accurately enter sales orders onto the system.
• Proactively call existing customers with promotions and offers.
• Ensure credit accounts are checked or correct payment taken with order.
• Provide warehouse with correct picking information.
• Responsible for daily invoicing for online orders.
• To ensure all customer queries are dealt with.
• Dealing with technical queries internally and externally.
• To ensure the telephone is answered without undue delay.

Connaissances

Sales experience

Online platforms

Communication skills

Customer service

IT skills

Attention to detail

Microsoft Office

Outils

Sage 200

Description du poste

Access Garage Doors Ltd is seeking a Sales Coordinator for Crawley. You will manage online sales, process orders, and handle customer enquiries with a proactive approach to promotions and pricing. Training will be provided in full product and systems.

You will liaise with the warehouse for picking details, manage daily invoicing for online orders, and ensure timely responses to customer queries while maintaining strong communication and a professional demeanour.