Sales Coordinator

Centre People Appointments; Manchester; On-site; GBP 26,000; Full time

Job summary

A leading stationery manufacturer in Runcorn is seeking a Sales Coordinator to manage sales orders, communication, and administrative tasks in an office environment. The role includes building customer relationships and supporting sales and marketing departments. Ideal candidates should have over a year of corporate experience, particularly in sales coordination, and have strong computer skills.

Qualifications

• More than 1 year of corporate experience in an office.
• Sales Coordination or Sales Administration experience is advantageous.
• Business level fluency in English required.

Responsibilities

• Processing sales orders and queries for both UK and European Distributors.
• Build sustainable relationships and trust with customer accounts.
• Handle customer queries and provide appropriate solutions.

Skills

Customer Communication

Data Entry

Complaint Handling

Multi-tasking

Time Management

Education

More than 1 year of corporate experience

Sales Coordination or Sales Administration experience

Business level fluency in English

Tools

Microsoft Applications

CRM Systems

Job description

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A global stationery manufacturer in Runcorn is looking for a Sales Coordinator to join their office.
The Sales Coordinator will be responsible for data entry, customer communication, complaint handling, order placement, and internal liaising.

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ELIGIBLE APPLICANTS:
- (O) Eligible visa: Permanent residence, Spouse, Partner
- (X) NOT eligible: Student visa, Requiring visa sponsorship, YMS, Graduate
WORK TYPE: Office-based
VISA SUPPORT: No
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TYPE: Permanent, full-time
WORKING HOURS: Monday to Thursday 8：30-17：00、Friday 8：30-15：00 （Lunch time 30mins）
SALARY: £26K level depending on experience
START: ASAP
LOCATION: Runcorn (Office based)

Sales Coordinator Main Responsibilities:
• Processing sales orders and queries, for both UK and European Distributors - Invoicing goods and arranging shipments
• Administration, including organising folders, files and updating the database
• Build sustainable relationships and trust with customer accounts
• Identify and assess customers’ needs
• Handle customer queries, provide appropriate solutions and alternatives follow up to ensure resolution is achieved
• Keep records of customer interactions, process customer accounts, and file documents
• Working closely with, supporting and assisting the sales, marketing, production and warehouse departments ensuring information is organised, distributed and input to our system in an appropriate manner

Sales Coordinator Ideal Candidate:
• More than 1 year of corporate experience in an office
• Sales Coordination or Sales Administration experience is advantageous
• Business level of fluency in English
• Highly literate in computers, preferably have knowledge of Microsoft applications, XL and CRM systems
•Ability to multi-task, prioritise, and manage time effectively


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