Sales Coordinator

The Ascott Limited UK Corporate Office; London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Join a leading hospitality company as a Sales Coordinator in London. You will support the Sales and Reservations team, manage enquiries, and maintain positive client relations while enjoying opportunities for personal and professional growth. Your skills in sales coordination will be valued as part of an inclusive team committed to achieving success.

Benefits

Genuine career opportunities

Valuable on the job training

Travel allowance

PERKBOX subscription

Employee Assistance Programme

Refer a Friend bonus

Special staff rate for European properties

Staff incentives

Relocation accommodation for 30 days

Qualifications

• Previous experience working in a relevant sales environment.
• Good administrative and organisational skills.
• Guest service and Relationship Management focused.

Responsibilities

• Track sales opportunities and act as a customer ambassador.
• Coordinate group and long stays requests, ensuring all tasks are completed.
• Build relationships and drive up-selling of rooms.

Skills

Organisational skills

Guest service

Relationship Management

Tools

Salesforce

Job description

Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team.

You will report to the CRO Manager, supporting
the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties.

As our Sales Coordinator, you will be responsible for:

• Tracking each sales opportunity to close successfully
• Acting as a positive ambassador for EU properties ensuring that positive
  brand image is strengthened and maintained in all interactions with customers
  and colleagues
• Coordinating requests for
  groups and long stays proposals for EU properties
• Being responsible for groups and long stays enquiries and all related
  administration
• Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments
• Keeping property information relating to customer requirements, interests
  and market activities up to date
• Using Salesforce to input, maintain and plan targeted sales activity
• Building relationships with the bookers in order
  for them to return
• Handling, converting and closing
  enquiries to successful conclusion within agreed service levels
• Driving up-selling of rooms, supporting company’s performance
• Liaising with
  the client in order to obtain the necessary information required to ensure that
  their requirements are met, and expectations managed
• Providing cover and support
  for the other Sales Coordinators and Reservations Agents when required

To be successful in the role of Sales Coordinator, we require:

• Previous experience working in a relevant sales environment
• Good administrative and organisational skills
• Guest service and Relationship Management focused

This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and
we offer:

• Genuine career opportunities within our
  business
• Valuable on the job training, along with
  access to our digital online learning platform and numerous other learning and
  development opportunities
• A travel allowance for every day you work to
  contribute to your commuting cost
• A PERKBOX subscription with benefits, retail
  discounts and savings available from your first day
• Employee Assistance Programme
• Refer a Friend bonus
• Once you pass your probation, a special staff
  rate when staying in our European properties
• Staff incentives when you and your team
  perform
• (If relocating) 30 days of relocation
  accommodation within one of our properties, whilst you find permanent lodging

About Us

At The Ascott Limited, we embrace diversity, equity, and
inclusion, welcoming applicants of all backgrounds to create a supportive and
thriving workplace where everyone can contribute their unique
perspectives.

A trusted hospitality company, Ascott’s presence extends
across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
USA. Its diversified accommodation offerings span serviced
residences,colivingproperties,hotelsand independent
senior living apartments. Ascott's award-winning hospitality brands
includeAscott,Citadines,lyf,Oakwood,Somerset,The
Crest Collection,The Unlimited
Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello.
Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy
exclusive privileges and offers at participating properties.

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Created on 25/06/2025 by TN United Kingdom