Sales Coordinator

Travis Perkins plc; Glasgow; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Apprenticeship program

Full training

Pension

Life assurance

Share schemes

Discounts

Wellbeing benefits

Flexible working

Career progression

Job summary

BSS Industrial in Glasgow, part of the TP Group, is offering an entry-level apprenticeship in customer sales. You’ll learn to understand customer needs, support the external Account Manager, and use CRM and Sales Hub to generate leads and opportunities.

The role involves handling enquiries to invoice, recommending products to maximise sales, and building strong customer relationships. The 12-month apprenticeship includes full training and a competitive salary with bonus potential.

Qualifications

• No prior experience required; apprenticeship provided.
• Excellent communication and customer focus.
• Organised, proactive and able to prioritise.
• IT literacy with good numerical skills.
• Comfortable working independently and in a team.
• Product knowledge desirable but not essential.

Responsibilities

• Understand customer needs and support the external Account Manager.
• Use CRM and Sales Hub to generate leads and opportunities.
• Manage customer enquiries from first contact to invoice.
• Recommend products and alternatives to maximise sales.
• Achieve personal sales targets while managing margins.
• Build strong relationships with customers and suppliers.
• Provide a central point of contact for customer queries.
• Maintain accurate sales and credit documentation.
• Support stock takes when required.
• Always work safely and follow company procedures.

Skills

Customer communication

Sales awareness

Phone-based support

Organised & proactive

IT literacy

Numerical skills

Product knowledge (desirable)

Job description

BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.

What you’ll do

• Understand customer needs and support the external Account Manager
• Use CRM and Sales Hub systems to generate leads and sales opportunities
• Manage customer enquiries from first contact to invoice
• Recommend products and alternatives to maximise sales
• Achieve personal sales targets while managing margins
• Build strong relationships with customers and suppliers
• Provide a central point of contact for customer queries
• Maintain accurate sales and credit documentation
• Support stock takes when required
• Always work safely and follow company procedures

What we’re looking for

• Confident communicator with a customer-focused mindset
• Strong sales awareness and desire to succeed
• Experience in a phone-based or customer service role is helpful
• Organised, proactive and able to prioritise
• Comfortable working independently and in a team
• IT literate with good numerical skills
• Product knowledge is desirable but not essential

No experience? No problem.

We offer a 12-month apprenticeship and full training to help you develop into a customer sales expert.

What you’ll get

• Competitive salary plus bonus (bonus is up to £1,500 per year)
• Monday - Friday working hours (no weekends or late evenings)
• 22 days holiday + bank holidays
• Full training and development opportunities
• Pension, life assurance and share schemes
• TP Group employee discounts
• Health, wellbeing and family-friendly benefits
• Flexible working options are available and encouraged.You be you, it makes us, us.
• Clear career progression

Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let the Hiring Manager know how we can help you to thrive as your authentic self. You be you, it makes us, us.