Sales Coordinator

SIG Roofing; Finchampstead; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays included

Company pension

Life insurance up to 4x

Staff discounts

Share Incentive Scheme

Job summary

SIG Roofing is seeking a Sales Coordinator at our Finchampstead branch to be the first point of contact for customers, handling product advice, quotes, and order processing, in branch and over the phone.

You will support the regional sales team, chase leads, coordinate with the warehouse, and maintain accurate records using internal systems; a proactive, detail‑oriented approach is essential.

Qualifications

• Experience in sales support, customer service, or trade counter environments.
• Strong relationship-building skills with a proactive, helpful attitude.
• High attention to detail, numeracy and solid IT skills.

Responsibilities

• Handling sales enquiries and processing orders
• Supporting the external sales team with admin and lead follow-up
• Providing excellent customer service in-branch and over the phone
• Maintaining accurate sales records and using internal systems efficiently
• Assisting with stock movements, including loading/unloading when required

Skills

Sales coordination

Customer service

IT literacy

Relationship building

Tools

CRM software

MS Office

Job description

At SIG Roofing, we’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide – from Inverness to Plymouth – and more than 40 years of experience, we’ve built up a wealth of knowledge along the way. We’re here to share that know-how and do our bit to help the roofing industry thrive.

Finchampstead Roofing are currently looking to recruit a Sales Coordinator to act as first point of contact for our customers and support our regional sales management team with the sales administration.

What does the role involve?

As a Sales Coordinator, you’ll be the first point of contact for many of our customers, supporting them with product advice, quotes, and order processing – both over the phone and at the trade counter. You’ll work closely with our regional sales management team and external sales force to follow up on leads, convert quotes, and identify new sales opportunities. You’ll also collaborate with the warehouse team to ensure accurate and timely deliveries, maintain internal systems, and assist with stock handling as needed.

Key responsibilities include:

• Handling sales enquiries and processing orders
• Supporting the external sales team with admin and lead follow-up
• Providing excellent customer service in-branch and over the phone
• Maintaining accurate sales records and using internal systems efficiently
• Assisting with stock movements, including loading/unloading when required

What you’ll have:

• Previous experience in sales support, customer service, or trade counter environments
• Strong relationship-building skills and a proactive, helpful attitude
• High attention to detail, good numeracy, and solid IT/system skills
• The flexibility to be hands-on in a branch and warehouse setting

In return we offer:

• Competitive salary with annual pay award and staff recognition schemes
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Share Incentive Scheme

Plus many many….

Your Development

We’re passionate about helping our people grow. You’ll have access to a wide range of development opportunities including Apprenticeships and our own Roofing Sales Academy. You can also develop at your own pace using our Online Learning Platform—with on-demand training and resources to support your personal and professional journey.

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.