Sales Support Coordinator

HARRON HOMES LIMITED; Barlborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading housing firm in the United Kingdom is searching for a Sales Progressor to manage the customer journey from reservation to legal completion for new build homes. The successful candidate will liaise with various stakeholders and ensure a seamless process. Ideal candidates should possess proven experience in sales administration within the construction sector, along with excellent communication skills and a proactive approach. This role offers a chance to contribute to customer satisfaction in the housing industry.

Qualifications

• Proven experience as a Sales Admin/Coordinator within New Build Homes/Construction.
• Excellent communication and negotiation skills with a customer-first approach.
• Proactive problem solver who can work under pressure and to deadlines.

Responsibilities

• Manage the full sales progression process for new build properties.
• Liaise with purchasers and solicitors to ensure deadlines are met.
• Regularly update and support customers throughout their journey.

Skills

Sales Admin/Coordinator experience

Understanding of conveyancing process

Excellent communication skills

Negotiation skills

Organizational skills

CRM systems proficiency

Tools

Microsoft Office

Job description

Internal Recruiter | Harron Homes | To be recognised as the most trusted quality homebuilder in those communities in which we create.

Sales Progressor – New Build Homes - North Midlands

Join our Sales team as a Sales Progressor. This is a fantastic opportunity for an experienced and self motivated candidate.

You will be responsible for managing the customer journey from reservation through to legal completion, ensuring a smooth, efficient, and customer focused process. This is a pivotal role where you will act as the main point of contact for purchasers, solicitors, financial advisors, and internal teams, keeping sales on track and delivering excellent service.

Key Responsibilities

• Manage the full sales progression process for new build properties, from reservation to completion
• Liaise with purchasers, solicitors, mortgage brokers, and internal teams to ensure deadlines are met
• Regularly update and support customers throughout their journey, providing a professional and reassuring service
• Monitor and chase the progress of sales, resolving any issues or delays promptly
• Maintain accurate sales records and ensure compliance with all regulatory and company procedures
• Work closely with the Sales and Aftercare teams to deliver a seamless customer experience.
• Report regularly to management on pipeline status and forecasted completions

About You

• Proven experience as a Sales Admin/Coordinator within New Build Homes/Construction
• An understanding of the conveyancing process and residential property sales
• Excellent communication and negotiation skills with a customer-first approach
• Highly organised with the ability to manage multiple sales pipelines
• Confident working with CRM systems, Microsoft Office, and maintaining detailed records
• Proactive problem solver who can work under pressure and to deadlines

We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify.

Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion.