Sales Consultants - Claybrook Studio

Chelsea Design Quarter; Greater London; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

Claybrook Studio in London is recruiting showroom-based sales consultants for full-time and part-time roles with mandatory Saturdays. Positions include Chelsea King's Road (full-time) and Curtain Road, Shoreditch (part-time).

Excellent customer service and design flair are valued as you help clients choose tiles, bathrooms and paints. You'll build relationships with private and trade clients, support logistics and contracts, and provide design guidance.

Qualifications

• Excellent people skills and customer service standards.
• Confidence, enthusiasm, self-motivation and ability to work under pressure.
• Previous sales experience with interiors brand or high-end retail preferred.
• An interior design qualification is an advantage but not essential.
• Ability to work in a small team and take responsibility for clients and sales.
• Strong literacy and numeracy.
• IT skills are required.

Responsibilities

• Actively selling tile, bathroom and paint collections.
• Building relationships with private and trade clients to generate repeat business.
• Supporting Logistics and contracts teams when required.
• Front of house greeting and advising customers visiting the showroom.
• Maintaining showroom samples and displays, restocking samples and unpacking deliveries.
• Processing in-store and online sample requests and sales orders.
• Answering phone calls and replying to inquiries across channels.
• Providing clients with design advice, preparing quotations and after-sales care.
• Working five days Monday to Saturday on a rota; also part-time Saturday-inclusive schedules.

Skills

People skills

Customer service

Confidence

Self-motivation

Enthusiasm

Ability to work under pressure

Literacy

Numeracy

Teamwork

IT skills

Education

Interior design qualification (advantage)

Job description

SALES CONSULTANTS

Claybrook Studio is hiring showroom-based sales consultants to join its team in London. We are looking for full-time in and part-time salespeople who are commercially driven and passionate about design and great customer service, with some Saturday working mandatory. Get in touch if you would enjoy contributing to the success of our growing company and team.

Locations

• King's Road, Chelsea (Full Time)
• Curtain Road, Shoreditch (Part Time)

Requirements

• Excellent people skills and customer service standards


• Confidence, enthusiasm, self-motivation and the ability to work well under pressure


• Previous sales experience either with an interiors brand or high-end retail is preferred


• An Interior design qualification is an advantage but not essential


• Ability to perform within a small team, yet take personal responsibility for clients andsales


• Strong literacy and numeracy


• IT Skills

Key Responsibilities

• Actively selling tile, bathroom and paint collections


• Building relationships with private and trade clients to generate repeat business


• Supporting other areas of the business when required, e.g. Logistics and contracts teams


• Front of house greeting and advising customers visiting the showroom


• Maintaining showroom samples and displays including restocking samples and unpacking sample deliveries


• Processing in store and online sample requests and sales orders


• Answering phone calls and replying to online, in store and general enquiries


• Providing clients with design advice, preparing quotations and after sales care


• The positions are full-time, working five days Monday to Saturday on a rota basis and part time to include Saturdays.

Salary is competitive and dependent on experience.