Sales Consultant - Kingston Upon Thames

Mappin & Webb; Kingston upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in luxury retail is seeking a Sales Consultant for its Kingston Upon Thames showroom. The successful candidate will be responsible for building strong client relationships, delivering outstanding service, and achieving sales targets. With a rich history and commitment to quality, Mappin & Webb offers a unique opportunity to grow within the esteemed luxury market.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Virtual GP service

Share Save Scheme

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Experience within a consultative retail environment.
• Motivated to reach and exceed targets.
• Eager to learn and build on your retail and product knowledge.

Responsibilities

• Deliver excellent client experiences and ensure exceptional service.
• Work towards personal and team sales targets.
• Develop and update product knowledge actively.

Skills

Client relationship building

Sales targets motivation

Team collaboration

Adaptability

Product knowledge

Job description

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Sales Consultant - Kingston Upon Thames, Kingston upon Thames

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Client:

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

247218d1a468

Job Views:

16

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Job Description

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Sales Consultants are dedicated team players with a passion for delivering excellent client experiences to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and sharing your passion about our products.

About You

• Experience within a consultative retail environment
• Motivated to reach and exceed targets
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

About Us

Mappin & Webb has been a cornerstone of English high society for over 240 years, renowned for excellence in silverware and fine jewellery. Granted a Royal Warrant by Queen Victoria in 1897, the company has served successive monarchs. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels. In 2017, the Master Craftsman, Mark Appleby, was involved in both the late Queen's State Funeral and the crowns' adjustments for King Charles III's coronation.

We combine extraordinary craftsmanship, exquisite materials, and contemporary design, producing fine jewellery, watches, silverware, glassware, and bespoke accessories.

Part of the Watches of Switzerland Group, a FTSE-250 company, we operate over 190 showrooms across the UK, US, and Europe, including mono-brand boutiques with brands like Rolex, OMEGA, TAG Heuer, and Breitling, plus e-commerce platforms.

Our success relies on partnerships with prestigious luxury watch brands, impactful marketing, and advanced technology to provide a modern luxury experience. Our highly trained, motivated staff deliver exceptional client service and foster inclusive teams.

Our clients value our expertise, approachability, and memorable interactions. We aim to wow our clients and make every experience special.

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• Virtual GP service
• Share Save Scheme
• Generous Discount Scheme
• Enhanced Maternity Pay

We celebrate diversity and are committed to inclusivity. Your application will be reviewed anonymously, focusing on your qualifications, skills, and experience.