Retail Sales Adviser – Premium Cycling Store

Sigma Sports; Kingston upon Thames; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dynamic retail team where your passion for cycling meets your sales skills! As a Retail Sales Adviser, you'll deliver exceptional customer experiences, exceed sales targets, and become a product expert in cycling gear. This role offers a chance to work in a premium environment with cutting-edge tech and top brands, all while being part of a supportive team. If you're ready to fuel your passion for cycling and drive sales, this is the perfect opportunity for you!

Benefits

Competitive base salary + uncapped commission

Exclusive staff discounts

Company pension scheme

Cycle to Work scheme

Exciting career opportunities

Qualifications

• Experience in retail sales, especially in performance-focused environments.
• Strong knowledge of cycling equipment and accessories.

Responsibilities

• Engage customers with enthusiasm and expertise.
• Identify opportunities to up sell and close sales.
• Maintain stock accuracy and handle inventory.

Skills

Sales Skills

Customer Service

Cycling Knowledge

Communication Skills

Detail Orientation

Education

Retail Experience

Tools

Inventory Systems

Job description

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Hours: Full Time, 40 hours per week (Monday - Sunday)

Reports To: Store Manager

Join the Ride. Fuel Your Passion. Drive Sales.

Are you sales-driven and a rider who lives and breathes cycling? Do you thrive in a fast-paced retail environment where premium customer experiences are the standard—not the exception? If you’re ready to combine your passion for two wheels with your flair for sales, Sigma Sports Hampton Wick wants you to join our team of like minded people.

As a Retail Sales Adviser at our flagship store, you’ll be front and centre—delivering world-class service, exceeding sales targets, and helping customers discover the very best cycling and triathlon gear on the market. From seasoned road racers to first-time triathletes, you’ll be their go-to expert.

This is your chance to join a premium retail environment powered by innovation, expertise, and the most exciting brands in the industry.

Key Responsibilities

• Engage every customer with enthusiasm and expertise
• Identify opportunities to up sell, cross-sell, and close sales
• Build lasting customer relationships that keep them coming back

Deliver a Premium Customer Experience

• Offer charismatic, tailored advice to cycling enthusiasts and high-net-worth clients alike
• Go above and beyond to ensure every customer leaves inspired and satisfied

Become a Product Expert

• Stay ahead of the curve with the latest tech, gear, and performance apparel
• Represent the best brands in cycling with confidence and authority

Contribute to Operational Efficiency

• Maintain stock accuracy and handle inventory with precision
• Process and manage customer orders from delivery to aftercare
• Ensure the store is always immaculate, well-merchandised, and ready for customers

Collaborate and Contribute

• Be part of a tight-knit, passionate team that supports one another
• Share knowledge, uphold standards, and contribute to a positive store culture

Hours: Full Time, 40 hours per week (Monday - Sunday)

Reports To: Store Manager

Join the Ride. Fuel Your Passion. Drive Sales.

Are you sales-driven and a rider who lives and breathes cycling? Do you thrive in a fast-paced retail environment where premium customer experiences are the standard—not the exception? If you’re ready to combine your passion for two wheels with your flair for sales, Sigma Sports Hampton Wick wants you to join our team of like minded people.

As a Retail Sales Adviser at our flagship store, you’ll be front and centre—delivering world-class service, exceeding sales targets, and helping customers discover the very best cycling and triathlon gear on the market. From seasoned road racers to first-time triathletes, you’ll be their go-to expert.

This is your chance to join a premium retail environment powered by innovation, expertise, and the most exciting brands in the industry.

Key Responsibilities

Drive Sales & Beat Targets

• Engage every customer with enthusiasm and expertise

• Identify opportunities to up sell, cross-sell, and close sales

• Build lasting customer relationships that keep them coming back

Deliver a Premium Customer Experience

• Offer charismatic, tailored advice to cycling enthusiasts and high-net-worth clients alike

• Go above and beyond to ensure every customer leaves inspired and satisfied

Become a Product Expert

• Stay ahead of the curve with the latest tech, gear, and performance apparel

• Represent the best brands in cycling with confidence and authority

Contribute to Operational Efficiency

• Maintain stock accuracy and handle inventory with precision

• Process and manage customer orders from delivery to aftercare

• Ensure the store is always immaculate, well-merchandised, and ready for customers

Collaborate and Contribute

• Be part of a tight-knit, passionate team that supports one another

• Share knowledge, uphold standards, and contribute to a positive store culture

What You’ll Bring:

• Retail sales experience, ideally in a performance-focused environment

• Strong knowledge of cycling equipment, accessories, and clothing

• A genuine passion for the sport—and the lifestyle

• Outstanding communication and customer service skills

• Detail-oriented with good organisational and stock handling skills

• Experience with inventory systems is a plus

Benefits:

• Competitive base salary + uncapped commission

• Exclusive staff discounts on the best gear in cycling

• Work with cutting-edge tech, top-tier brands, and expert colleagues

• Company pension scheme and Cycle to Work scheme

• Be part of a dynamic, growing retail team with exciting career opportunities

Ready to Ride With Us?

If you're serious about cycling and even more serious about sales, this is your chance to join one of the UK’s most exciting retail destinations.

Send your CV and a short cover letter telling us why you’re the perfect fit to: [e-mail]

We can’t wait to meet the next star of our sales floor.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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