Sales Consultant - Givenchy Harrods Men's Wear

GIVENCHY; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

GIVENCHY is seeking a Sales Consultant fluent in Arabic for their Harrods Concession in London. The role focuses on delivering exceptional luxury customer service, building client relationships, and achieving sales targets within a high fashion environment. Previous experience in luxury retail and a passion for fashion are essential.

Qualifications

• 3+ years experience in high fashion sales.
• Fluent in English and Arabic.
• Strong business sense with retail KPIs.

Responsibilities

• Welcome clients and deliver luxury customer service.
• Maximise profitable sales and gather client details.
• Maintain store standards and promote the Givenchy image.

Skills

Sales expertise

Communications

Relationship building

Job description

Sales Consultant (Arabic Speaker) - Givenchy Harrods Men's Wear

1 week ago Be among the first 25 applicants

Direct message the job poster from GIVENCHY

Acting as a Givenchy brand ambassador for our Harrods Concession in Harrods you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

GENERAL DUTIES AND RESPONSIBILITIES

• Welcome all clients to the Givenchy Concession ensuring the client feels comfortable in the environment.
• Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client
• Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image
• Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team
• Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in store training and educating yourself on all Givenchy product lines
• Support control and management of stock in line with the guidance from Stock Control colleagues
• Mystery Shop Results
• Weekly and individual sales targets
• Conversion Rate
• Average Transaction Value

PROFILE AND EXPERIENCE

• A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a department store in luxury would be preferred
• Experience in selling leather goods with an understanding of craftsmanship and quality is a must
• Strong business sense and experience working with retail KPI’s is a must
• A genuine interest for fashion and Givenchy as a brand
• Hardworking and committed to achieving/exceeding targets
• Team player and able to work autonomously
• Excellent personal presentation – a Givenchy Brand Ambassador
• Strong communication and relationship building skills. Existing clientele network would be a plus
• Fluent in English & Arabic is essential and additional languages are an advantage

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Luxury Goods and Jewelry

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