Sales Consultant (12597)

The Watches of Switzerland Group; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a prestigious luxury retail brand as a Sales Consultant, where you'll thrive in a dynamic environment dedicated to exceptional client experiences. This role is perfect for those passionate about luxury products and eager to build meaningful client relationships. With a focus on teamwork and personal development, you'll play a crucial role in achieving showroom success while expanding your product knowledge. Enjoy a rewarding career with a company renowned for its craftsmanship and commitment to excellence, where every interaction is designed to be memorable.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing Tools

Discount Scheme

Enhanced Maternity Pay

Qualifications

• Experience in a consultative retail environment is essential.
• A positive attitude and eagerness to learn are key.

Responsibilities

• Deliver exceptional client experiences in luxury retail.
• Build lasting relationships with clients and meet sales targets.

Skills

Client Relationship Management

Consultative Selling

Target Achievement

Product Knowledge

Team Collaboration

Job description

Job Description

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Sales Consultants are dedicated team players with a passion for delivering excellent client experiences to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom by developing and continually updating your product knowledge and expertise, sharing your passion for our products.

About You

• A positive, “can-do” attitude
• A passion for delivering exceptional client experiences
• Experience within a consultative retail environment
• Motivated to reach and exceed targets
• Eager to learn and expand your retail and product knowledge
• A flexible team player willing to go the extra mile

About Us

Mappin & Webb has been a cornerstone of English high society for over 240 years, renowned for excellence in craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Queen Victoria in 1897, the company has continued to serve successive monarchs. In 2012, our master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen. In 2017, Mark Appleby, our Master Craftsman, was appointed and has participated in significant royal events, including the late Queen's State Funeral and the coronation of King Charles III.

Famous for combining extraordinary craftsmanship, exquisite materials, and contemporary design, Mappin & Webb produces fine jewellery, watches, silverware, glassware, and bespoke accessories.

Part of the Watches of Switzerland Group, a FTSE-250 company with nearly 3,000 employees across UK, Europe, and the US, we are the UK's leading luxury watch retailer with over 190 showrooms and online stores. We partner with prestigious brands like Rolex, OMEGA, TAG Heuer, and Breitling, offering a modern, distinctive luxury experience supported by impactful marketing and advanced technology.

Our clients value our exceptional experience, expertise, and approachability. We aim to make every interaction memorable and special.

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• Virtual GP service
• Share Save Scheme
• Birthday Off
• Wellbeing Tools
• Discount Scheme
• Enhanced Maternity Pay

We celebrate diversity and are committed to inclusivity. Applications are reviewed anonymously, focusing on qualifications, skills, and experience.

Learn more about our roles, culture, and people: Watches of Switzerland Group PLC on LinkedIn