Sales consultant

Porcelanosa; Southampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Porcelanosa Southampton is seeking a Sales Consultant to join the showroom team and drive strong sales while delivering exceptional customer service. You will promote Bathrooms, Kitchens and other Group products, greeting clients, providing expert recommendations, and processing quotations to time scales.

The role focuses on achieving store targets, actively selling, and maintaining product knowledge to enhance the in-store experience for customers in the local market.

Qualifications

• Verbal and written literacy is strong.
• Experience in a similar environment would be an advantage.

Responsibilities

• Greet clients on entry to the showroom.
• Recommend suitable product ranges per customer specifications (dimensions; budget).
• Provide detailed and accurate quotations within agreed time scales.
• Answer telephone queries and assist with client questions.
• Follow the agreed sales process.
• Deliver store sales in line with targets.
• Actively promote the company’s products in the local market.
• Maintain up-to-date knowledge of all products.
• Deliver high standards of customer service across the store.

Skills

Face-to-face sales

Customer service

Negotiation

Job description

Working as part of the Southampton showroom team, the Sales Consultant will deliver an excellent sales performance through providing the customer with exceptional service. They help deliver and grow the company’s brand at all levels. They deliver all set company procedures in line with the Operations Manual, and always promote and assist the company in achieving its goals and strategy. This Sales Consultant will be selling Bathrooms, Kitchens & other Group products.

Key skills and responsibilities of the job;

• Personally, greeting the clients upon entry to the showroom;
• Recommending suitable product ranges to the client as per their specification (dimensions; budget);
• Provide the clients with detailed and accurate quotations to agreed time scales;
• Answering the telephones and dealing with any client queries;
• Following agreed sales process.

Commercial Focus:

• To deliver store sales in line with targets
• To actively sell and promote the company’s products at all times
• To excel at delivering and growing the brand in the stores local market place

Product Presentation:

• To ensure that you always have up to date knowledge of all products
• To deliver at all times the highest level of standards across the store
• To deliver the best possible customer experience through driving product standards

Personal Attributes

• Smart personal appearance
• Clear and positive communicator with good negotiation and influencing skills
• Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications;

• A good level of verbal, written and numerical literacy
• Relevant experience in a similar environment would be an advantage