Sales Consultant

Porcelanosa

Reading

On-site

GBP 19,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Sales Commission Scheme

Job summary

PORCELANOSA in Reading is seeking a Sales Consultant to deliver outstanding customer service in-store, promoting Bathrooms, Kitchens, and other Group products. You will greet customers, tailor recommendations to their needs, and provide accurate quotations while following the company's sales process.

Role focuses on driving store sales, representing the brand in the local market, and delivering a top-level customer experience with a professional appearance and strong communication skills.

Qualifications

Good level of verbal, written and numerical literacy.
Experience in a similar environment would be an advantage.

Responsibilities

Greet clients upon entry to the showroom.
Recommend suitable product ranges based on client needs and budgets.
Provide detailed and accurate quotations within agreed timeframes.
Answer phones and handle client queries.
Adhere to the sales process and company procedures.
Help achieve store sales targets and promote the brand in the local market.
Maintain up-to-date product knowledge and deliver excellent customer experience.

Skills

People skills

Communication skills

Negotiation

Professional presentation

Job description

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,

Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centers and an extensive network of independent distributors and retailers.

Job Outline

Working as part of the Reading showroom team, the Sales Consultant will deliver an excellent sales performance through providing the customer with exceptional service. They help deliver and grow the company’s brand at all levels. They deliver all set company procedures in line with the Operations Manual, and always promote and assist the company in achieving its goals and strategy. This Sales Consultant will be selling Bathrooms, Kitchens & other Group products.

Key skills and responsibilities of the job;

Personally, greeting the clients upon entry to the showroom;
Recommending suitable product ranges to the client as per their specification (dimensions; budget);
Provide the clients with detailed and accurate quotations to agreed time scales;
Answering the telephones and dealing with any client queries;
Following agreed sales process.

Commercial Focus

To deliver store sales in line with targets
To actively sell and promote the company’s products at all times
To excel at delivering and growing the brand in the stores local market place

Product Presentation

To ensure that you always have up to date knowledge of all products
To deliver at all times the highest level of standards across the store
To deliver the best possible customer experience through driving product standards

Personal Attributes

Excellent People Skills
Smart personal appearance
Clear and positive communicator with good negotiation and influencing skills
Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications;