Sales Consultant

Furniture Village; Plymouth; On-site; GBP 14,000 - 25,000; Full time

Job summary

Join Furniture Village as a Sales Consultant, where you'll engage with customers and offer personalized assistance in finding beautiful furniture. With industry-leading training, enjoy a flexible work schedule, rewards, and progression in an award-winning family business. Average earnings are £50k+, with uncapped commission and excellent benefits.

Benefits

5% pension

24/7 medical support

Health insurance

Up to 33 days' holiday

Staff discount

Refer a Friend bonus

Qualifications

• Instinctively understands and embraces a customer-first mindset.
• Is a natural born communicator and effortlessly persuasive.
• Shows initiative, energy, and attention to detail.

Responsibilities

• Be the face of the store, greeting customers and understanding their needs.
• Create an awesome end-to-end experience from ordering to delivery.
• Be part of a dynamic team, well-versed in furniture and world-class service.

Skills

Customer-first mindset

Communication

Initiative

Attention to detail

Professionalism

Critical thinking

Job description

SALES CONSULTANT

• You want the flexibility of full or part-time work. You’ve got a life outside of work after all.
• You’re hungry for progression. ‘Growing our own’ and fast-tracking promotions - that’s in our DNA.
• You’ve got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you’ll go far.
• You want an industry-leading package with uncapped commission. Basic part-time salary £14,700 for 3 days, full-time basic up to £24,500, average earnings £50k+ and uncapped OTE.
• You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus, staff discount…
• You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK’s leading independent furniture retailer.
• You want to be part of a Great British success story.

The role

You’ll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.

You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understanding how to overdeliver on KPIs.

Your Skillset

Our ideal candidate? Looks like this:

• Instinctively understands and embraces a customer-first mindset
• Is a natural born communicator, one who leans in to listen and effortlessly persuade
• Shows initiative and energy, as part of a team or working independently
• Pays attention to detail (critical when ordering bespoke furniture)
• Is punctual and professional, with a genuine smile
• Uses critical thinking to solve problems without being phased

Our business

Our first store opened its doors in Abingdon in 1989. Today, we have 57 stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. We believe in understanding customers’ needs, lifestyle and budget, then helping them find the perfect pieces.

We source from across the globe - handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany - offering beautiful furniture and accessories for every room in the home.

Our people

In the words of our founder and CEO Peter Harrison: “We employ nice people to sell nice furniture to nice customers”. We’ve been doing it since 1989. Today, we have 57 stores with more to come.

The key to our success? Our people. The heartbeat of our business. We offer real progression, training, rewards, and fun. Over 20% of our team has received long service awards because they want to stay!

Our recruitment

As a family business, it’s important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk. Together we can do wonderful things.