Sales Consultant

Springfield Group; Highlands; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a passionate Sales Consultant to enhance customer experiences in their new build developments across the Highlands. This role involves guiding customers through the purchasing journey, ensuring they receive top-notch service while managing various aspects of the sales process. The ideal candidate will possess strong sales skills, be organized, and have a commitment to customer satisfaction. Join a progressive company that values its employees and offers a competitive performance package, including private healthcare. If you're ready to make a significant impact in a dynamic environment, this opportunity is for you.

Benefits

Private Healthcare

Qualifications

• Experience in new build housing sales or retail is advantageous.
• Strong customer service skills are essential for this role.

Responsibilities

• Guide customers through the buying process for new build homes.
• Ensure all administrative and reporting requirements are met.

Skills

Customer Service

Sales Skills

Time Management

Organizational Skills

Administrative Skills

Education

SCQF Level 5

Tools

Microsoft Office

Job description

Tulloch Homes (part of The Springfield Group) is recruiting for an enthusiastic Sales Consultant to join our busy team.

We are looking for an enthusiastic and professional Sales Consultant to ensure the delivery of a first-class customer experience on our new build developments across the Highlands. As the first point of contact for customers, you will guide them through the process of buying their new build home and ensuring the greatest journey possible.

Key responsibilities of the role include:

1. Taking ownership of your development, all aspects of presentation and the entire customer purchasing process
2. Being the point of reference for the purchaser, and all other internal and external interested parties from first contact through to the completion of the house sale
3. Promoting and providing for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines
4. Ensuring all administrative and reporting requirements are met according to Group policies and agreed timeframes
5. Ensuring that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets for the development
6. Proactively searching for target customers and creating appointments, follow-up leads to ensure that sales targets are met, and customer satisfaction is measured to the level required
7. Undertaking inspections and introducing the customer to their new home, ensuring familiarisation, and ensuring the ‘after care’ of those customers at defined intervals following their move-in date
8. Ensuring the health and safety of customers, colleagues, and other parties whilst on site against legal requirements and Group policy
9. Following and adhering to Group procedures, standards of performance, and the business unit Sales Manual

The successful candidate will:

1. Be educated to SCQF level 5 or have relevant sales skills and experience
2. Experience in new build housing sales or retail would be advantageous
3. Experience providing a high level of customer service
4. Excellent diary and time management skills with the ability to meet deadlines
5. Good organisational and strong administrative skills
6. You should be computer literate (knowledge of Microsoft Office packages)
7. A full UK driving licence is a requirement

In return we offer a competitive performance package including private healthcare and the opportunity to join a progressive company.

The closing date for all applications is 16th May 2025.

The Springfield Group is an equal opportunities employer.