Sales Consultant

Safestore Holdings PLC; Guildford; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Bonus linked to performance

Sharesave scheme

28 days holiday including bank

Pension scheme

Healthcare cash plan

Wellbeing initiatives

Discounts on Safestore products

Job summary

Safestore Holdings PLC in Guildford is seeking a Sales Consultant to drive sales, deliver excellent customer service and support customers from enquiry to move in. This permanent, full-time role offers a clear development path with a focus on achieving store targets.

You will work in a supportive team in a busy retail storage environment, with a comprehensive development programme and attractive performance bonuses. Shifts cover 7:30am–6:30pm on weekdays and weekends, 40 hours per week.

Qualifications

• Experience in sales, customer service or retail is preferred but not essential.
• Enthusiasm and willingness to learn are valued.

Responsibilities

• Achieve your targets by understanding customer requirements and advising on the best solution from enquiry through to move in.
• Identify opportunities to maximise customer experience with exceptional service.
• Maintain store standards, including Health and Safety and high presentation for customers.

Skills

Sales

Customer service

Retail experience

Job description

Sales Consultant

Department: Region 11

Employment Type: Permanent - Full Time

Location: Guildford

Reporting To: Heather Drew

Compensation: £27,740 / year

Description

At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers.

Experience in sales, customer service or retail is preferred but not essential as Safestore supports every colleague with their development.

We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store’s bonus targets.

What we will offer you:

• We are small teams with a very close management line to support and develop our sales consultants every step of the way
• An unmatched sales development programme to take your career to the next level to becoming a Store Manager with growth potential.
• Attractive bonus linked to performance (both individual and team).
• Attractive sharesave scheme (which, to date, has delivered great returns for our colleagues)
• 28 days paid holiday per year (including bank holidays)
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme
• Enhanced parental leave
• You will earn £13.33per hour (£27,740 per annum) with real potential for salary growth linked to career development and performance.

What you will offer us:

• Sales: Achieving your targets by understanding every customer’s requirement and advising on the best solution from enquiry through to move in.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.

A successful Sales Consultant will:

• Be enthusiastic and friendly with a great attitude
• Be willing to learn and develop new skills
• Enjoy varied work- no two days are the same
• Be motivated and able to work in a team and independently, aiming to achieve your store targets.

This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours – Monday – Saturday 7:30am-6:30pm and Sunday 10:00am – 4:00pm.