Sales Consultant

Fawkes and Reece; Greater Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading house builder seeks an enthusiastic Sales Consultant to join their sales team in Greater Manchester. The role involves managing the sales process, maintaining customer relations, and achieving sales targets through effective communication and rapport. The ideal candidate will have experience in property sales and a strong understanding of customer service principles, with opportunities for competitive salary and bonuses.

Benefits

Commission per plot

Quarterly bonuses

Contributory pension

Company uniform

Life assurance

Qualifications

• Experience in Property Sales and customer service is crucial.
• Good working knowledge of the house building industry required.
• Excellent communication and rapport building skills essential.

Responsibilities

• Manage the sales process and maintain customer documentation.
• Ensure administrative and reporting requirements meet company policies.
• Liaise with external parties such as solicitors and financial advisers.

Skills

Communication

Negotiation

Customer Service

Rapport Building

Education

Experience in Property Sales

Job description

A busy house builder have a requirement for an enthusiastic Sales Consultant to join their sales team for developments in the Greater Manchester region.

About the role - Sales Consultant

The company are a national house builder delivering new build properties to a wide range of customers varying from luxury family homes to townhouses, cottages and apartments located in new communities, urban, suburban or rural locations creating places of character and quality. Their homes are designed to work for the way people live today with materials and landscaping that reflect their commitment to quality, style and character.

You will be responsible for carrying out all aspects of the day to day running of a sales office taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges delivering successful continual sales to achieve the required targets.

Duties & responsibilities:

• Take ownership of the development, all aspects of presentation and the entire purchasing process.
• Being first point of contact for the customer, and all other internal and external interested parties from first contact through to the completion.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Ensure that market research, advertising and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
• Assess customer requirements quickly and respond appropriately, building rapport
• Maintain all materials and show homes to meet quality standards
• Provide tours of show homes, where appropriate, and ensure the provision of high-quality product information
• Promote the products and homes highlighting features and benefits
• Provide all relevant information to potential customers including plans, products, pricing etc. ensuring that the information is fully understood
• Maintain contact with customers on a regular basis, providing updates and progress
• Provide demonstrations to customers including capturing of snags
• Provide accurate and meaningful customer data and insight to key colleagues and departments
• Liaise, set and meet expectations with external bodies such as solicitors, financial advisers etc.

Requirements for the Sales Consultant:

• Experience in Property Sales and customer service
• Good working knowledge of the house building industry
• Significant knowledge of negotiation and sales approaches
• Excellent communication and rapport building skills
• Ability to establish needs of others in order to provide the right product
• Ability to interpret and manage self against tracking systems and procedures

What's on offer for the Sales Consultant:

• Salary competitive (DOE)
• Commission per plot and additional bonuses including quarterly bonuses
• Contributory pension
• Company uniform
• Life assurance

If you want to hear more about the Sales Consultant role please apply with an up-to-date copy of your CV or contact Deena Fields in our Bolton office on 01204 554 884.