Sales Consultant

WATCHES OF SWITZERLAND; Canterbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury retail is seeking passionate Sales Consultants to join their team. This role offers the opportunity to engage with clients, providing exceptional service and building lasting relationships. As part of a renowned company with over 230 years of tradition, you will develop your product knowledge and jewellery expertise while contributing to the success of the showroom. With a commitment to inclusivity and diversity, this company offers a supportive environment where your contributions are valued. If you have a flair for communication and a dedication to client satisfaction, this role is perfect for you.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Positive and can-do attitude towards client service.
• Eager to learn and develop retail and product knowledge.

Responsibilities

• Deliver exceptional client service in Goldsmiths Showrooms.
• Build lasting relationships with clients and meet their needs.

Skills

Client Relationship Management

Communication Skills

Problem Solving

Retail Knowledge

Job description

Job Description

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Sales Consultants are dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in our Goldsmiths Showrooms. Working towards personal and team targets, you will play a key role in the success of the Showroom; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products.

About You

• A positive, "can-do" attitude
• A passion for delivering exceptional client service
• A great communicator with a natural flair for striking up conversation
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

About Us

With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.

Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. We have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer, and Breitling, plus seven e-commerce websites.

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experiences while building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. We aim to wow our clients and make every interaction memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.

Discover more about our new roles, life at Watches of Switzerland Group, our people, and more here: Watches of Switzerland Group PLC on LinkedIn.