Sales Consultant

TN United Kingdom; Borehamwood; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Consultant to join their vibrant team in Borehamwood. This role is perfect for individuals from customer-facing backgrounds, such as hospitality or retail, who are passionate about delivering exceptional customer experiences. As a Sales Consultant, you will generate leads, negotiate sales, and ensure customer satisfaction while working independently and managing your own development. With a strong emphasis on training and personal growth, this position offers a competitive salary, commission scheme, and a range of benefits, making it an exciting opportunity for motivated individuals eager to contribute to building vibrant retirement communities.

Benefits

Competitive salary and commission scheme

Company pension scheme

Life Assurance

Paid professional subscriptions

24 days holiday plus Bank Holidays

Two fully paid volunteering days per year

Health benefits including Remote GP

Discounts and promotions

Family-friendly policies

Qualifications

• Previous experience in customer-facing sales roles.
• Strong communication and negotiation skills.

Responsibilities

• Generate and qualify leads, negotiate pricing, and close sales.
• Ensure customers remain informed and engaged throughout the sales process.

Skills

Customer-focused sales experience

Excellent interpersonal skills

Negotiation skills

Outbound calling experience

Valid UK Driver's Licence

Job description

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Sales Consultant - London and South East

We are looking to expand our London and South East Sales Team by recruiting a dedicated, results-driven Sales Consultant for our developments in Borehamwood and Knebworth. While experience in housebuilding or estate agency is advantageous, our comprehensive training program makes this role suitable for candidates from customer-facing backgrounds such as hospitality, travel, or retail.

You will have proven experience in a customer-centric and target-driven environment, consistently delivering a positive customer experience at every stage of the journey. We seek someone who is empathetic, reliable, tenacious, and ambitious to help us build vibrant retirement living communities.

What the Sales Consultant role involves

At McCarthy Stone, we prioritize our customers and embed this at the core of our culture and values. As a Sales Consultant, you will bring enthusiasm and excellent interpersonal skills to generate and qualify leads, develop interest and commitment, negotiate pricing, and close sales. You will ensure customers remain informed, engaged, and committed through to sales completion.

We expect our Sales Consultants to be entrepreneurial self-starters capable of using initiative. They often work independently, managing their development, database, organizing events, and contributing to marketing strategies.

Benefits of joining our sales team:

• Competitive salary and lucrative commission scheme
• Company pension scheme
• Life Assurance
• Paid professional subscriptions
• Tuesday to Saturday work pattern (with Sundays and Mondays off)
• 24 days holiday (rising to 28) plus Bank Holidays
• Two fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP services, including counselors and legal advisors, and eye care vouchers
• Colleagues Benefit Booklet with discounts and promotions
• Family-friendly policies

What we look for in a Sales Consultant

We invest in training and development to support your growth and potential.

You will have:

• Previous customer-focused sales experience within a similar environment, such as housebuilding, hospitality, or care
• Experience with outbound calling and a proven visit-to-reservation conversion rate (advantageous)
• A valid UK Driver's Licence for visiting customers off-site

You will be:

• A highly competent communicator with excellent interpersonal skills, a good listener, negotiator, approachable, and capable of building rapport with stakeholders
• Resilient, flexible, adaptable, passionate, and energetic
• Motivated, proactive, and with a strong work ethic
• A team player acting professionally with integrity
• Attentive to presentation quality of both the product and yourself in customer-facing roles

At McCarthy Stone, we celebrate diversity and promote equality and inclusion. We welcome applications from all backgrounds.

All applications will be reviewed promptly, and we reserve the right to appoint before the closing date.