Sales Consultant

WATCHES OF SWITZERLAND; Birmingham; On-site; GBP 20,000 - 40,000; Full time

Job summary

An established industry player in luxury retail is seeking dedicated Sales Consultants who are passionate about delivering exceptional client service. In this dynamic role, you will engage with clients, build lasting relationships, and share your knowledge of exquisite products. Join a team that values inclusivity and celebrates diversity, where your contributions will help create memorable experiences for clients. With a rich history and a commitment to excellence, this opportunity offers a chance to grow your career in a prestigious environment while making a significant impact on client satisfaction.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Positive attitude and passion for exceptional client service.
• Strong communication skills and eagerness to learn.

Responsibilities

• Build lasting relationships with clients and deliver exceptional service.
• Work towards personal and team targets in a showroom environment.

Skills

Client Relationship Building

Exceptional Client Service

Communication Skills

Flexibility

Retail Knowledge

Job description

Job Description

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Sales Consultants are dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in our Goldsmiths Showrooms. Working towards personal and team targets, you will play a key role in the success of the Showroom; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products.

About You

• A positive, "can-do" attitude
• A passion for delivering exceptional client service
• A great communicator with a natural flair for striking up conversation
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

About Us

With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.

Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn