Sales Colleague

Dixons Carphone; Crewe; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a forward-thinking retail team where your passion for technology can shine! As a Retail Sales Colleague, you'll engage with customers, helping them discover how technology can enrich their lives. With comprehensive training and a supportive environment, you'll gain the skills to succeed in sales and customer service. Enjoy flexible working hours, competitive pay, and a range of benefits, including discounts on the latest tech and a robust pension scheme. This is more than just a job; it's an opportunity to grow your career while making a positive impact on customers and the community.

Benefits

30 days annual leave

Competitive pension scheme

Monthly performance bonuses

Product discounts

Wellbeing initiatives

Qualifications

• No prior tech knowledge is necessary; training provided.
• Confident in achieving personal sales and customer experience targets.

Responsibilities

• Match customers with products by asking the right questions.
• Support store operations through various tasks and contribute to sales.

Skills

Customer Service

Sales Skills

Teamwork

Tech Knowledge

Job description

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8-15 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus of 89p per hour (*rising to £12.51 on successful completion of probation period).

At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our customers receive – thanks to our caring and committed colleagues. Join us and work in a supportive environment where you can be yourself and grow. We believe in learning and celebrating every day’s moments.

As a Retail Sales Colleague, no prior tech knowledge is necessary. All new colleagues attend a two to three-day induction, either virtually or at our academy in Fort Dunlop, Birmingham. You’ll gain skills to help you sell, serve, and support our customers, including supplier training, product demos, and testing the latest products, giving you confidence to make top-notch recommendations.

Our Sales Colleagues work flexibly across our opening hours, which typically include weekends. Stores are open 7 days a week, generally from 9am to 8pm, with local variations.

Role overview:

In this role, you’ll be responsible for:

1. Asking the right questions to match customers with products.
2. Making every customer interaction memorable.
3. Offering support services like delivery, installation, recycling, and payment options.
4. Contributing to the store’s overall sales performance.
5. Working across departments and product ranges.
6. Supporting store operations through various tasks.

All our Sales Colleagues share a passion for great work. Seeing customers discover how technology can help them makes our work rewarding.

You should be:

• Approachable and friendly.
• Keen to learn about new technology.
• Confident in achieving personal sales, service, and customer experience targets.
• A strong team player, comfortable working across store areas and contributing to team success.

We value our people highly. Benefits include:

• 30 days of annual leave, including bank holidays.
• Competitive pension scheme for permanent colleagues.
• Monthly performance bonuses.
• Product discounts on the latest tech.
• Wellbeing initiatives.

Join our retail team to develop your career with ongoing training and new opportunities. We aim to offer flexibility to help balance work and life, with support from your manager.

By working with us, you can shape your future and help us make a positive impact on people and the planet, as the UK’s largest recycler and repairer of tech.

We are committed to inclusion and diversity. If you need assistance during the application process, please email [e-mail], and we will support you.