Sales Call Centre Manager — Lead a High-Performance Team

Car Planet; Enfield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Career progression opportunities

Collaborative culture

Job summary

Car Planet is seeking an experienced Sales Call Centre Manager in Enfield to lead a growing team. You will be responsible for training, coaching, and driving performance based on data insights. The ideal candidate should have at least 2 years of experience managing sales teams, strong leadership and communication skills, and a focus on achieving targets. We offer real career progression in a high-energy, collaborative environment.

Qualifications

• Minimum 2 years’ experience managing a sales call centre or high-volume phone sales team.
• Proven ability to coach teams to exceed targets.
• Strong leadership and communication skills.

Responsibilities

• Lead, train, and develop the call centre team to hit appointment targets.
• Conduct daily call audits and provide hands-on coaching.
• Monitor KPIs including response times and conversion rates.

Skills

Sales Team Management

Coaching and Development

Data Analysis

Communication Skills

Leadership Skills

Job description

Car Planet is seeking an experienced Sales Call Centre Manager in Enfield to lead a growing team. You will be responsible for training, coaching, and driving performance based on data insights. The ideal candidate should have at least 2 years of experience managing sales teams, strong leadership and communication skills, and a focus on achieving targets. We offer real career progression in a high-energy, collaborative environment.