Sales Associate (Part-Time) | Gatwick South

Reiss; South Harting; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Seasonal business wear allowance

Generous employee discount up to 75%

Rewarding commission structure

Workplace pension contributions

Health & wellbeing services

Medicash health support plan

Fitness discounts & cycle to work

Enhanced parental pay & family‑orented

23 days annual leave, increasing to 25

Employee referral scheme

Career development opportunities

Job summary

Reiss is seeking a Sales Associate for our Gatwick Airport South Terminal store. This permanent, part-time role focuses on delivering exceptional customer service, knowledge of the brand and products, and supporting management to meet sales and operational goals.

The role requires a passion for premium fashion, customer-focused mindset, and the ability to thrive in a fast-paced retail environment while representing the Reiss brand with professionalism.

Qualifications

• Passion for premium or luxury product.
• Previous experience in a customer-facing environment.
• Be able to see things through the customer’s eyes.
• Excellent customer service skills.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Excellent organisational and decision‑making skills.
• Be a team player.
• Good written and verbal communication skills.

Responsibilities

• Delivering a premium and tailored customer service experience.
• Providing in depth knowledge of the brand and our products.
• Communicating appropriately and effectively with customers, team members and management.
• Maintaining visual standards.
• Acting as a Reiss Brand Ambassador.

Skills

premium product knowledge

customer-facing

customer empathy

communication skills

adaptability

fast-paced retail

team player

verbal communication

written communication

Job description

Why choose Reiss?

Since its creation in , Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What’s the role about?

As part of our Retail team, you’ll be joining our store at Gatwick Airport South Terminal as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer’s eyes
• Excellent customer service skills
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision‑making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding commission structure.
• Workplace pension contributions.
• Health & wellbeing services.
• Medicash health support plan.
• Fitness discounts & cycle to work programme.
• Enhanced parental pay & family friendly policies.
• 23 days annual leave, increasing to 25 days after 2 years’ service.
• Employee referral scheme.
• Career development opportunities.