Sales Associate - Clothing & Accessories

PURDEY; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

PURDEY is seeking a Sales Associate to deliver an exceptional client experience on the boutique floor, focusing on Clothing & Accessories. You will demonstrate deep product knowledge, maintain a client-ready environment, and work toward personal sales targets within a luxury retail team.

You will engage with clients, promote products, and tailor services to individual preferences. The role emphasizes client relationship building, accurate CRM data maintenance, and collaboration with team members

Qualifications

• Proven track record delivering exceptional client care.
• Excellent communication and interpersonal skills.
• Team player with a client-first mindset and luxury retail passion.

Responsibilities

• Deliver an exceptional client experience on the boutique floor with deep product knowledge.
• Keep the boutique environment client-ready and operationally efficient.
• Surpass personal sales objectives and contribute to store growth within a team.
• Engage proactively with clients, promote products, and tailor assistance to drive sales.

Skills

Customer service

Communication skills

Team player

Luxury retail

Job description

The Sales Associate plays a pivotal role in maintaining the highest standards of client service and sales support. Client service will be focused on the boutique floor and after care.

Please note, the Sales Associate will solely be focusing on Clothing & Accessories.

Client Experience & Sales Support

• Deliver an exceptional client experience on the boutique floor, demonstrating deep product knowledge and refined customer service skills.
• Ensure the boutique environment is consistently client-ready and operationally efficient.
• Commit to surpassing personal sales objectives and driving ongoing growth within a team environment while upholding Purdey's high standards.
• Have a proactive approach to client engagement on the boutique floor, promote products, provide tailored assistance, and drive sales growth.
• Actively collaborate with fellow team members and contribute to the overall success of the store.
• Foster and maintain robust client relationships.
• Collect and update client information in the CRM to enhance future interactions and tailor services to individual preferences.
• Be aware of sales figures and performance.

Inventory Management

• Assist with daily stockroom operations, ensuring accurate receiving, tagging, storage, and replenishment of merchandise.
• Assist with regular stock counts as directed by the business.
• Assist with the in-store processing of online orders.
• Manage the processing of returned items in accordance with company procedures.

HOW WILL YOU EXPERIENCE SUCCESS?

• Proven track record of delivering exceptional customer service and client care.
• Excellent communication and interpersonal skills.
• A team player with a client-first mindset and a passion for luxury retail.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.