Sales Associate

Columbia Sportswear Company; York and North Yorkshire; Sur place; GBP 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Staff discount

Résumé du poste

Columbia Sportswear Company in York, UK, is seeking a Sales Associate to join our Retail team. You will deliver an exceptional in-store experience, advise customers on products, and contribute to visual merchandising and stock management to drive sales.

The role emphasizes customer service passion, teamwork, and a proactive attitude to learn and grow within a high-performing environment.

Qualifications

• First experience in a customer services and/or sales-oriented position.
• Passionate about customer service and enjoy interacting with people.
• Knowledge of country’s official language; English a plus.
• Enjoy working in a team and bring strong interpersonal skills.
• Comfortable with numbers and able to perform basic math calculations.
• Willing to join a high performing team and take on challenges.

Responsabilités

• Provide excellent service to all customers, advising on products using our Customer Service best practices.
• Be an ambassador of Columbia by sharing information on product features and benefits.
• Foster customer loyalty through high-quality interactions to increase brand engagement and sales.
• Ensure products are well displayed according to VM guidelines.
• Assist with stock management and product deliveries.
• Maintain an excellent appearance of store facilities.
• Demonstrate a desire to learn and seize opportunities to develop and improve performance.
• Maintain a positive working environment and clear communication with all levels of management and staff.
• Ensure company policies and procedures are followed and suggest improvements.

Connaissances

Customer service

Sales

Teamwork

Interpersonal skills

Numeracy

Description du poste

We're looking for a talented Sales Associate to join our Columbia Retail team in … (York), … (UK). You will join a diverse and dynamic European Retail team spread across 7 countries. As a Sales Associate, your contribution will be essential to provide the best in-store experience to our customers. As an ambassador of the brand, your mission will be to understand customers' needs, advise them on products and proposing solutions. In addition, you will help with visual merchandising in order to drive sales engagement.

HOW YOU'LL MAKE A DIFFERENCE

• Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
• Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.
• Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.
• Ensure that all our products are well displayed in accordance with the Company's VM guidelines.
• Assist with stock management and product deliveries.
• Maintain an excellent appearance of store facilities.
• Demonstrate a desire to learn and seizes all available opportunities to drive own development and increase performance.
• Maintain a positive working environment and communication with all level of management and staff.
• Ensure company's policies & procedures are followed and suggest improvements.

WHAT MAKES YOU SUCCESSFUL?

• A first experience in a customer services and/or sales-oriented position. A 1st experience in Retail would be a plus.
• You are passionate about Customer service and love to interact with people.
• Good knowledge of country's official language. Knowledge of English is a plus.
• You enjoy working in a team and bring interpersonal skills.
• At ease with numbers (you are able to perform basic math calculation).
• Willing to join a high performing team willing to undertake challenges.

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be founded and headquartered in the Pacific Northwest region of the United States, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving. We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest. And we believe in you.

WHY JOINING US?

You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities. On top of that, you will have the chance to:

• Build new skills, develop your potential, and grow within our company.
• Join an inclusive employer where diversity and equity lead to creativity and empowerment.
• Be part of a company that focus on your wellbeing to ensure that you can be your best self.
• Benefit from special staff discount on our all products.

Ready to join Columbia? Together, let's unlock the outdoor for everyone!

Columbia Sportswear Company celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. At Columbia Sportswear Company (CSC), we're committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive. We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law. Diversity, equity, and inclusion are at the heart of our success as a global brand. We aim to recruit, develop, and retain exceptional people,ensuring fair practices and transparency in line with evolving standards. We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs. Expected Pay: £12.71 - £13.71

• Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered.
• The expected pay listed on this job posting reflects the gross expected pay for Full Time positions. This pay disclosure will not apply to roles subject to different pay structures due to age or employment category (such as minors, apprentices, or interns) permitted under applicable law/CBA