Sales Associate

Trek Bikes; United Kingdom; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

25 days annual leave

Employee discount on bikes

24/7 employee assistance

Virtual GP services

Healthcare cashback

Gym discounts

Cycle to work scheme

Death in service benefit

Job summary

Trek Bikes in St Albans is hiring a Sales Associate for a part-time zero-hour role. You'll welcome customers, help them explore cycling products, and provide knowledgeable guidance as they navigate our range.

You'll listen to goals, tailor recommendations, and build lasting relationships with riders in the local community, contributing to a welcoming store atmosphere. Weekend availability is important and we support growth with training and teamwork.

Qualifications

• Friendly, proactive customer service mindset with a genuine hospitality approach.
• Strong communication skills to assist customers and teammates.
• Willingness to learn about Trek products and cycling components.

Responsibilities

• Greet customers and create a warm, welcoming store atmosphere.
• Help customers explore bikes and gear and offer thoughtful recommendations.
• Build lasting relationships with riders in the community and drive repeat visits.
• Collaborate with team to ensure smooth store operations and service.

Skills

Customer service

Communication

Hospitality

Relationship building

Teamwork

Job description

## Sales AssociateApply: St. Albans, Hertfordshire, England: Part time: Posted Today: Trek115655## A bit about us*Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.**When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us.**Together, we’ll achieve great things. Ready to start your journey with us?*## Job DescriptionWe are currently recruiting for:**Position:** Sales Associate **Location:** St Albans **Job Type:** Zero Hour*We do need team members available when our customers visit the most—so weekend availability is important.***What you’ll do**This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first-faced customers who meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need.Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see *you* because of the experience you have.Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service.Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.**What you’ll bring to the team**• A positive, “happy to help” attitude and the desire to make each customer feel supported • A warm, approachable manner with great listening skills and a passion for genuine hospitality • Strong communication with both customers and teammates • An interest in building long‐term customer relationships and creating your own client community • A commitment to delivering an amazing experience for every rider who comes through our doorsIf you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.**Benefits at Trek*** 25 days annual leave per year, plus bank holidays* Discounted employee purchase scheme on bikes, parts and accessories* 24/7 employee assistance program and counselling services* 24/7 virtual GP services* Healthcare cashback scheme* Gym membership discounts and discounts on other health and wellbeing brands* Annual paid time off for charity work* Death in service benefit* Cycle to work scheme* Salary Sacrifice EV vehicle schemeIf you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.*If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!*