Sales Associate

JR United Kingdom; Lancaster; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a confident and engaging sales advisor to join their team in Lancaster. This part-time role offers 20 hours per week, allowing for flexibility and work-life balance. You'll be trained to provide exceptional customer service, helping clients navigate their digital needs without the pressure of hard sales. With a competitive salary and a range of benefits, including family leave and career development support, this position is perfect for someone looking to make a meaningful impact while enjoying a supportive work environment.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental coverage

Qualifications

• Confident talker with strong relationship-building skills.
• Ability to engage with customers and understand their needs.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Provide information about products and services to meet customer needs.

Skills

Communication Skills

Relationship Building

Negotiation Skills

Job description

Social Network Login/Join Role

Part Time: 20 hours per week

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Perhaps you have a wealth of life experience and relationship-building skills, or maybe negotiating family mealtime meltdowns is your daily routine. These transferable skills can help you succeed as a sales advisor with EE. We’ll provide training on all our products and services so you can talk confidently about them.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and helping them find the right products for their needs. Join our Sales Team in Lancaster and make a difference!

We understand that life is always changing, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support your success by helping you manage appointments or family emergencies. Options include scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Competitive starting salary, increasing after 9 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave—up to 2 weeks off for those caring for family or friends who are disabled, ill, or elderly.
• Family Leave: Equalized maternity, paternity, and adoption leave, offering 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how you grow your family.
• Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds each year.
• Support to develop your career. We’re passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan—funds to pay for your commute upfront, making a real difference.
• Volunteering days to give back to your local community.
• Optional private healthcare and dental coverage to protect you and your family.

Alongside these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?