Sales Associate

Roots; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company that values integrity and teamwork! As a retail associate, you'll play a crucial role in shaping customer experiences while ensuring the store meets high standards. This dynamic environment encourages personal growth and development, allowing you to thrive in a culture focused on sustainability and ethical practices. If you’re passionate about retail and eager to contribute to a healthier planet, this opportunity is perfect for you. Become part of a team that celebrates diversity and fosters inclusion, where your unique perspective is valued.

Qualifications

• Retail experience preferably in apparel.
• Excellent presentation skills in a retail environment.

Responsibilities

• Display a 'customer comes first' attitude.
• Resolve customer issues effectively at store level.
• Perform POS transactions and merchandising tasks.

Skills

Retail experience

Customer relationship development

Cash handling

Merchandise presentation

Excellent presentation skills

Self-starter

Customer needs understanding

Team player

Job description

Birmingham - Store 605, 211 West Maple Rd., Birmingham, Michigan, United States of America Req #42

Sunday, April 6, 2025

Roots is more than just an iconic Canadian retailer, we are a group of passionate people who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with teams who own results and are dedicated to seeing Roots win. We seek to build long standing relationships with partners who share our commitment to maintaining high ethical standards of operation.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

• Birmingham - Store 605, 211 West Maple Rd., Birmingham, Michigan, United States of America