Sales Assistants / Key Holders

Deichmann; Metropolitan Borough of Solihull; On-site; GBP 11,000 - 18,000; Part time

Job summary

Deichmann in Solihull is seeking a proactive Sales Assistant with Key Holder responsibilities for a 12-hour week role. You will open/close the store, assist customers, process till transactions, promote products, and ensure stock is replenished and shelves are tidy.

This part-time role offers opportunities for growth in a fast-paced retail environment. Ideal candidates bring energy, a can-do attitude, and strong interpersonal skills to help drive monthly targets within a busy store team.

Qualifications

• Experience in a customer-facing retail role is preferred.
• Able to work in a fast-paced shop floor environment.
• Strong interpersonal and communication skills required.

Responsibilities

• Open & close the store as required.
• Manage a set of store keys as Key Holder.
• Help customers with product information and recommendations.
• Process sales at the till and handle transactions.
• Promote and upsell complementary products with each sale.
• Maintain stock replenishment and keep shelves tidy.

Skills

Customer service

Teamwork

Communication

Sales driven

Stock awareness

Job description

Purpose: Deichmann are seeking an enthusiastic and passionate Sales Assistant - with Key Holder responsibilities, to join the team in our Solihull store., As a Key Holder you will be a trustworthy individual, responsible for the following key activities. Key activities:

• Open & close the store as and when required.
• Being responsible for a set of store keys.
• Approaching customers, providing helpful and knowledgeable information on our products.
• Serving customers at the till - processing sales transactions.
• Recommending and promoting complimentary products with each sale.
• Collaborating with your team to achieve store sales targets and KPI's.
• Continuous stock replenishment to ensure the shelves are always full.
• Processing of stock deliveries in a timely manner.
• Ensuring that the shop floor is always kept clean & tidy, to a high standard.
• Any additional ad hoc duties, as and when required.You will have a positive attitude towards providing exceptional customer service, the ability to work well within a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure., A positive, can do attitude.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 12 hours per week and the flexibility to work any day (Monday - Sunday).You will be offered a competitive hourly rate of up to £13.11 per hour + non contractual, hourly sales commission.

At Deichmann, our Sales Assistants / Key Holders, play a vital role in delivering an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 12 hours per week.

Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!