Sales Assistant / Key Holder (12 hrs)

Deichmann; Metropolitan Borough of Solihull; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Hourly sales commission

Job summary

Deichmann in Solihull is seeking a Sales Assistant with Key Holder responsibilities for a 12-hour contract. The role includes opening/closing the store, handling tills, and promoting products to customers.

You will join a busy retail team at Touchwood and help meet sales targets while delivering excellent service. The position is part-time and permanent, with a competitive hourly rate of up to £13.11 per hour plus optional hourly sales commission.

Qualifications

• Experience in customer-facing retail environment.
• Strong communication and interpersonal skills.
• Ability to work as part of a team and in a fast-paced store.

Responsibilities

• Open/close the store as required.
• Handle till transactions and assist customers at the till.
• Recommend and promote products to customers.
• Maintain stock replenishment and floor presentation.
• Ensure store cleanliness and tidiness.

Skills

Customer service

Retail sales

Job description

Solihull - Sales Assistant / Key Holder (12 hrs)

Job reference : 000134-2026-038721

Full time/Part time : 12 hour contracts available

Location : Touchwood, 17 Crescent Arcade, Solihull B91 3GZ

Start date : Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Sales Assistant – with Key Holder responsibilities, to join the team in our Solihull store.

You will be offered a competitive hourly rate of up to £13.11 per hour + non contractual, hourly sales commission.

At Deichmann, our Sales Assistants / Key Holders, play a vital role in delivering an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 12 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to work well within a team, the stamina to work on a fast paced shop floor and the capacity to work calmly under pressure.

As a Key Holder you will be a trustworthy individual, responsible for the following key activities.

Key activities

• Open & close the store as and when required.
• Being responsible for a set of store keys.
• Approaching customers, providing helpful and knowledgeable information on our products.
• Serving customers at the till - processing sales transactions.
• Recommending and promoting complimentary products with each sale.
• Collaborating with your team to achieve store sales targets and KPI’s.
• Continuous stock replenishment to ensure the shelves are always full.
• Processing of stock deliveries in a timely manner.
• Ensuring that the shop floor is always kept clean & tidy, to a high standard.
• Any additional ad hoc duties, as and when required.

Personal characteristics

• A positive, can do attitude.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 12 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

up to £13.11 per hour + non contractual, hourly sales commission.

Additional information

If you would like to join the team at Deichmann as our Sales Assistant / Key Holder and you meet the job requirements, we’d love to hear from you!