Sales Assistant / Key Holder (12 hrs)

Deichmann; Aberdeen City; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Hourly rate up to £13.11 + commission

Job summary

Deichmann in Aberdeen is hiring a Sales Assistant – with Key Holder responsibilities. This 12-hour-per-week role is based at E6, St Nicholas Centre, Aberdeen AB10 1HW and starts immediately.

You will deliver excellent customer service, handle till transactions, stock replenishment and assist in achieving store targets. The role offers an hourly rate up to £13.11 plus commission and clear opportunities for progression.

Qualifications

• Excellent customer service and communication skills.
• Ability to work well in a team in a fast-paced retail environment.
• Capacity to handle high-pressure situations while maintaining accuracy and politeness.

Responsibilities

• Open & close the store as required.
• Be responsible for store keys.
• Advise customers on products and services.
• Process sales at the till.
• Promote complementary products with each sale.
• Work with the team to meet store targets and KPIs.
• Replenish stock to keep shelves full.
• Process stock deliveries promptly.
• Keep the shop floor tidy and welcoming.
• Perform any additional ad hoc duties.

Skills

Customer service

Teamwork

Stamina

Calm under pressure

Job description

Aberdeen - Sales Assistant / Key Holder (12 hrs)

Job reference : 000121-2026-038745

Full time/Part time : 12 hour contracts available

Location : E6, St Nicholas Centre, Aberdeen AB10 1HW

Start date : Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Sales Assistant – with Key Holder responsibilities, to join the team in our Aberdeen store.

You will be offered a competitive hourly rate of up to £13.11 per hour + non contractual, hourly sales commission.

At Deichmann, our Sales Assistants / Key Holders, play a vital role in delivering an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 12 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to work well within a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

As a Key Holder you will be a trustworthy individual, responsible for the following key activities.

Key activities

• Open & close the store as and when required.
• Being responsible for a set of store keys.
• Approaching customers, providing helpful and knowledgeable information on our products.
• Serving customers at the till - processing sales transactions.
• Recommending and promoting complimentary products with each sale.
• Collaborating with your team to achieve store sales targets and KPI’s.
• Continuous stock replenishment to ensure the shelves are always full.
• Processing of stock deliveries in a timely manner.
• Ensuring that the shop floor is always kept clean & tidy, to a high standard.
• Any additional ad hoc duties, as and when required.

Personal characteristics

• A positive, can do attitude.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 12 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay : up to £13.11 per hour + non contractual, hourly sales commission.