Sales Assistant - West Midlands

Haribo; West Midlands; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Life Insurance

Pension

Store discount

Training

Job summary

HARIBO Store in the West Midlands is seeking a Sales Assistant to join a fast-paced team. This 12-hour-per-week position requires good weekday and weekend availability and a friendly, proactive approach to in-store service.

Your role will focus on welcoming customers, guiding product choices, processing payments, and upholding Haribo retail standards while contributing to a clean, well-presented store environment.

Qualifications

• Previous retail experience is essential.
• Experience providing high-quality customer service.
• Ability to handle cash and card transactions accurately.

Responsibilities

• Deliver Haribo customer service standards.
• Greet customers and assist in product selection with knowledge-based recommendations.
• Process cash and card payments at the till.

Skills

Retail experience

Customer service

Cash handling

Team player

Job description

Role: Sales Assistant

Hours: 12 hours per week (We are looking for someone with good availability across the week)

Location: HARIBO Store, West Midlands

Contract: Permanent

Salary: £13.10 per hour

Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.

Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about Focused teams, based on Trust, Independence and Pragmatism. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!

Working hours:

This role is contracted to 12 hours per week. We are ideally looking for someone with good availability across both week days and the weekend.

Our mix that awaits you:

Customer service:

• Deliver the Haribo standards of customer service
• Greet customers as they enter the store
• Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
• Sampling activities in and out of store
• Process cash and card payments at the till

Retail standards:

• Deliver the Haribo standards of retail excellence
• Ensure Haribo retail standards are maintained at the beginning and throughout the day
• Products are correctly replenished, displayed and priced
• Promotional items and offers are visible to customers and actively sold
• Undertake daily cleaning duties within the store

Operational standards:

• Deliver the Haribo standards of operational excellence
• Stock is replenished, counted, rotated and recorded correctly
• Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
• Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day-to-day activities
• Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed

The ingredients to bring with you:

• Previous retail experience is essential
• Online retail experience would also be beneficialExperience handling cash and processing card payments
• A desire to provide excellent customer
• The ability to communicate well at all levels, being helpful and approachable
• Ability to work individually as well as part of a team
• Passion for HARIBO: our values, brand and customers!

Being part of our HARIBO family means:

• Competitive salary - £13.10 per hour
• Life Insurance – 3x or 5x yearly salary
• Enhanced company pension scheme
• Supported induction and training period
• 20% colleague discount across our stores

Are you looking to work in a fast-faced environment as part of a dynamic team? You never know... this could be the start of a colourful career with us!