Keyholder - East Midlands Designer Outlet

Haribo; East Midlands; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

36 days holiday

Life assurance

6% pension

Discount platform

Salary sacrifice

Job summary

HARIBO Retail Store – East Midlands Designer Outlet is seeking a Keyholder for 16 hours per week with evening and weekend availability. You will help open/close the store, deliver exceptional customer service and uphold HARIBO standards on the shop floor.

You will manage till, stock, pricing and visual presentation while supporting promotions and health & safety compliance. Previous retail and managerial experience is preferred and you should be friendly, confident and able to communicate well.

Qualifications

• Previous retail and managerial experience
• Experience handling cash and card transactions
• A friendly, confident and customer-focused approach
• Strong communication skills and the ability to work independently and as part of a team
• A passion for HARIBO, our values, brand and customers
• Online retail experience is beneficial but not essential

Responsibilities

• Delivering exceptional customer service and bringing the HARIBO brand to life in store
• Opening and closing the store; ensuring security and operational standards are met
• Processing cash and card payments accurately at the till
• Maintaining high retail standards through replenishment, pricing and visual presentation
• Supporting stock control, food hygiene and Health & Safety compliance

Skills

Retail experience

Cash handling

Customer service

Communication skills

Team leadership

Job description

Job Title: Keyholder – East Midlands Designer Outlet

Contract Hours: 16 hours per week (The successful candidate must have evening and weekend availability)

Location: HARIBO Retail Store – East Midlands Designer Outlet

Salary: £13.40 per hour

Contract type: Permanent

Additional requirements: You must be 18+ to apply for this role

We’re looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you’re as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you!

Not only will you get to work for one of the most iconic and joyful brands, but you’ll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors.

Plus, you’ll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor.

The sweet stuff

• 36 days holiday, inclusive of bank holidays
• Market leading life assurance
• 6% pension (matched by HARIBO)
• Discount platform – access to a range of discounts at hundreds of major retailers
• Salary sacrifice – Home Technology and Cycle to Work

How you’ll contribute to the mix:

At HARIBO, every role plays a key part in our recipe for success!

As our next Keyholder, you’ll bring your unique skills to the table and help us create the magic that keeps the world sweet.

Your day-to-day will involve:

• Delivering exceptional customer service and bringing the HARIBO brand to life in store
• Opening and closing the store; ensuring security and operational standards are met
• Processing cash and card payments accurately at the till
• Maintaining high retail standards through replenishment, pricing and visual presentation
• Supporting stock control, food hygiene and Health & Safety compliance

Do you have the right ingredients?

To join our team of confectionery creators, you’ll need:

• Previous retail and managerial experience
• Experience handling cash and card transactions
• A friendly, confident and customer-focused approach
• Strong communication skills and the ability to work independently and as part of a team
• A passion for HARIBO, our values, brand and customers
• Online retail experience is beneficial but not essential

The extra sweet stuff

• Seasonal events provided by Haribo to all colleagues and immediate families
• Volunteering days to support the local community
• 20% discount in our stores

The Secret Ingredient: Our Culture

At HARIBO, we’re more than just a sweets company—we’re a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right!

We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there’s always something exciting happening. Working at HARIBO means you’re joining a family that celebrates, supports, and grows together!

Before applying, please note you must be available on Thursday 29th October 2026 to attend our Retail Assessment Centre which will be hosted at the East Midlands Designer Outlet.