Sales Assistant, Southampton (Part Time 20 Hours)

iSmash UK Trading Limited; Southampton; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Company pension

Increasing holiday allowance

Relocation support

21 days holiday plus 8 bank holidays (

Annual awards party

Job summary

iSmash UK Trading Limited is seeking a Sales Assistant at our Canary Wharf store. You’ll greet customers, offer expert advice on accessories and devices, and help them leave with a positive experience.

This part-time role (20 hours per week) is paid as a pro-rata full-time equivalent (£27,109.31) and includes pension, extra holidays, relocation support, and an annual awards party. Join a fast-growing tech team with clear career paths.

Qualifications

• Requires passion for tech and gadgets.
• Previous sales experience preferred.
• Customer-focused attitude essential.
• Flexible and team-oriented mindset highly valued.

Responsibilities

• Be the face of iSmash; greet customers and provide expert advice on accessories, refurbished devices and services.
• Drive sales by helping customers find the right solutions and supporting promotions.
• Maintain store displays, manage stock, and keep the store clean and aligned with the brand.
• Assist the tech team with basic tasks such as applying screen protectors and device check-ins/handovers.
• Submit daily reports, track sales, and process returns with warehouse staff.

Skills

Passion for tech

Sales experience

Customer focused

Team player

Job description

Sales Assistant – £27,109.31 (Full time equivalent)

Store Location: Canary Wharf

Part-Time- 20 hours per week

Got a passion for tech and love helping people? At iSmash, we're on a mission to reduce tech stress for everyone. Whether it's a cracked screen, a refurbished phone, or the perfect accessory, we're here to help.

As a Sales Assistant, you'll be the first face our customers see, welcoming them, guiding them to the right solution, and making sure they leave with a smile. You will report to the in-Store Manager.

Responsibilities

• Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
• Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
• Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
• Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
• Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
• Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.

Requirements

• A passion for tech and gadgets.
• Sales experience.
• Customer-focused attitude.
• Flexibility and a team-player mindset.

What makes us different?

• Earn a good living: Full time salary of £27,109.31 Plus Commission (Pro-rata for part-time hours).
• Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.

Benefits & Perks

• Company pension
• Increasing holiday allowance
• Relocation support
• 21 days holiday plus 8 bank holidays (pro -rata for part time hours)
• Annual awards party

About iSmash

Founded in 2013, iSmash is the UK's go-to tech repair brand. With 37 stores and growing, we specialise in smartphone, tablet, and computer repairs, as well as refurbished devices and accessories. We're proud to offer a lifetime warranty on screen repairs and a customer-first experience. iSmash is part of Assurant, Inc., a Fortune 300 company supporting over 300 million consumers worldwide. We believe in diversity, inclusion, and creating a workplace where everyone feels valued and respected.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune Americans Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurants privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

iSmash, the UK's leading tech repair brand, was founded in 2013 with a simple mission: to provide fast, reliable, and high-quality repair services for the technology that's become essential to our connected lives. Entrepreneur Julian Shovlin saw a need for convenient, expert repairs, and iSmash quickly grew to 38 locations, earning authorised partnerships with industry leaders like Samsung and Google, and becoming an Independent Repair Provider for Apple. At iSmash, expert technicians offer same-day repairs for smartphones, tablets, and laptops, often completing them within 30 minutes. This commitment to speed and quality, backed by lifetime warranties, has earned the trust of over 1.6 million customers. In April 2024, iSmash became part of the Assurant family. This exciting move allows us to expand our support of the connected world, offering our customers even greater convenience and value through an extended network of repair locations and a shared dedication to exceptional service. Just as Assurant is committed to helping people thrive in a connected world, iSmash is dedicated to keeping those connections running smoothly. Together, we're making technology more accessible and reliable for everyone.