Sales Assistant - Part Time

SUPERDRY; Cardiff; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Assistant who embodies enthusiasm and a genuine passion for delivering exceptional customer experiences. In this role, you will be the face of the brand, helping customers feel amazing while showcasing the latest styles. With a focus on teamwork, you'll support store operations and maintain high standards, all while embracing a vibrant and inclusive culture. This position offers a competitive hourly rate, generous staff discounts, and opportunities for personal development. If you're motivated, detail-oriented, and ready to make a lasting impression, this is the perfect opportunity for you!

Benefits

20 days holiday plus your birthday off

Generous clothing allowance

Up to 50% staff discount

Flexible working patterns

Training and development

Pension contributions

Life assurance

Inclusive and diverse environment

Qualifications

• Passionate about the brand and delivering exceptional customer experiences.
• Confident and authentic with a positive attitude.

Responsibilities

• Exceed customer expectations and deliver the ultimate shopping experience.
• Support store operations and maintain high standards.
• Continuously develop product knowledge and embrace the store culture.

Skills

Customer Service

Teamwork

Attention to Detail

Product Knowledge

Job description

Job description

As a Sales Assistant, you are the face of Superdry.

Superdry teams are about being unique, embracing change, and innovating. Your genuine passion, energy, and enthusiasm for our brand will be central to delivering the ultimate shopping experience to our customers. You will go out of your way to help, serve, and style customers, making them feel amazing in our products and leaving a lasting impression of Superdry.

Above all, you will love having a good time.

Main responsibilities

• Exceed expectations at every opportunity
• Make customers feel amazing and deliver the ultimate Superdry experience
• Support the store team to maintain high standards across all aspects of store operations
• Take pride in store appearance and embody the Superdry store look
• Continuously develop your product knowledge and understanding of the business
• Embrace the Superdry culture
• Be yourself

Ideal candidate

• A team player
• Passionate about our brand
• Confident, genuine, and authentic
• Always consider what’s best for our customers when making decisions
• Maintain a positive attitude
• Relentless and ambitious to exceed expectations
• Motivated with excellent attention to detail
• Bring fresh ideas while being realistic about what is achievable
• Eager to share and learn

Package description

• A competitive hourly rate
• 20 days holiday plus your birthday off
• A new style-obsessed Superdry wardrobe with our generous clothing allowance
• Up to 50% staff discount online and in store
• Flexible working patterns, including 4-day workweeks for full-time roles (dependent on store availability)
• Training and development focused on Style and Service
• Tailored induction and onboarding to set you up for success
• Pension contributions
• Life assurance
• An inclusive, diverse environment working with sustainable, premium products