Sales Assistant / Driver

Dulux Decorator Centre; Portsmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a key player in enhancing customer experiences at a leading decorating merchant. This full-time role involves collaborating with colleagues to maximize sales and ensure customer satisfaction. You will be responsible for engaging with customers, managing deliveries, and contributing to a supportive team environment. With a focus on personal development and a remarkable benefits package, this position offers a unique opportunity to grow your career in a vibrant setting. Embrace a culture of inclusivity and support while making a difference in the lives of DIY enthusiasts and professionals alike.

Benefits

25 days holiday excluding bank holidays

Income protection

Staff discount

Employee Assistance Programme

Employee Life Assurance

Company pension

Product discounts

Flexible benefits scheme

Qualifications

• Proven experience in a customer service or retail role.
• Valid driving license required for deliveries.

Responsibilities

• Engage with customers to provide a warm welcome and informed service.
• Plan delivery routes and load the van for customer deliveries.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Organizational Skills

Collaborative Working

Education

High School Diploma

Tools

Client Service Tools

Job description

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.

This is a full time 40 hr per week role, and you need to be flexible to work shifts between 8am and 5pm Monday to Friday and one Saturday per month between 8am – 12pm.

Job Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

• Proven experience in a customer service/retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

What do we Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.