Sales Assistant - Drive Sales, Delight Customers

Theo Paphitis Retail Group; Shrewsbury; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Company bonus

Pension with enhancement

Holiday + wellbeing day

Training programmes

Employee discounts

Cycle2Work

Mental health support

Social events

Job summary

Ryman is seeking a Sales Assistant to be at the heart of the store, helping customers find what they need and creating a brilliant shopping experience. You’ll support the Store Management Team to drive sales, deliver great service, and keep the store looking its best.

You’ll handle queries, upsell where appropriate, and operate the till with care. With opportunities for training, progression, and access to discounts across group brands, this role suits a customer-focused individual who enjoys

Qualifications

• Customer-first attitude with a passion for helping shoppers.
• Ability to deliver consistently great service and meet targets.
• Willingness to learn about products and promotions.

Responsibilities

• Be an ambassador for Ryman and the Theo Paphitis Retail Group.
• Deliver excellent customer service and go the extra mile.
• Handle queries, complaints and returns professionally.
• Work towards and exceed sales targets and KPIs.
• Know customers, recommend products, promotions and add-ons.
• Operate till accurately and follow care procedures.
• Keep stock replenished and maintain stock systems.
• Maintain visual merchandising and store housekeeping.
• Build product knowledge and develop skills.
• Follow Health & Safety policies and procedures.

Skills

Customer service

Sales skills

Communication

Teamwork

Product knowledge

Self-motivation

Flexibility

Job description

Ryman is seeking a Sales Assistant to be at the heart of the store, helping customers find what they need and creating a brilliant shopping experience. You’ll support the Store Management Team to drive sales, deliver great service, and keep the store looking its best.

You’ll handle queries, upsell where appropriate, and operate the till with care. With opportunities for training, progression, and access to discounts across group brands, this role suits a customer-focused individual who enjoys