Sales Assistant – Deliver Stellar Service & Boost Sales

Theo Paphitis Retail Group; Woking; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitve salary

Company pension with enhancement

Generous holiday allowance

Staff discounts across group brands

Cycle2Work scheme

Wellbeing support & mental health

Training and apprenticeship programmes

Job summary

Ryman is seeking a Sales Assistant in Woking to be a friendly, knowledgeable face in-store, helping customers find what they need and delivering a brilliant shopping experience. You will support the Store Management Team to drive sales, maintain high service standards, and contribute to a welcoming store atmosphere.

You will gain product knowledge, handle till operations, and learn to upsell while upholding health & safety policies. A positive attitude and teamwork are essential.

Qualifications

• Customer-first attitude and passion for exceeding expectations.
• Energy, enthusiasm and drive to achieve results.
• Strong communication and teamwork skills.
• Flexibility around working hours and location.
• Willingness to learn and develop product knowledge.

Responsibilities

• Be a proud ambassador for Ryman and Theo Paphitis Retail Group.
• Deliver consistently excellent customer service and upsell where appropriate.
• Handle queries, returns and complaints professionally.
• Work towards and exceed sales targets and KPIs.
• Operate the till and follow loss prevention procedures.
• Maintain stock levels and visual merchandising.

Skills

Customer-focused

Communication

Teamwork

Flexible hours

Self-motivated

Tools

Till operation

Job description

Ryman is seeking a Sales Assistant in Woking to be a friendly, knowledgeable face in-store, helping customers find what they need and delivering a brilliant shopping experience. You will support the Store Management Team to drive sales, maintain high service standards, and contribute to a welcoming store atmosphere.

You will gain product knowledge, handle till operations, and learn to upsell while upholding health & safety policies. A positive attitude and teamwork are essential.