Sales Assistant Central London

Card Factory; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retailer in the UK is looking for enthusiastic individuals to join their team in London. The role focuses on delivering exceptional customer service, engaging with customers, and maintaining the store's presentation. Ideal candidates are friendly, adaptable, and eager to contribute to a positive shopping experience. The company offers a supportive work environment with various benefits to enhance employee wellbeing.

Benefits

Pension

25% Colleague Discount

Financial Wellbeing Support

Seasonal Incentive Schemes

Retail Apprenticeships

Learning and Development Access

Discounts Across UK Retailers

Employee Assistance Programme

Qualifications

• Friendly and approachable with a passion for customer service.
• Ability to work at pace while multitasking.

Responsibilities

• Ensure customers feel welcomed and have a great in-store experience.
• Engage with customers and make product recommendations.
• Merchandise and replenish products across the shop floor.

Skills

Customer Service

Multitasking

Job description

Role Responsibility

Ensuring customers feel welcomed, wowed, and leave having had a great in-store experience.

Engaging with customers and making recommendations on complementary products, ensuring all sales are processed efficiently and accurately.

Merchandising and replenishing products across the shop floor (may include working outside the store’s normal opening hours).

Unloading and unpacking deliveries.

Working as a team to deliver the best customer experience while supporting one another and having fun along the way.

The Ideal Candidate

Retail experience is not essential. We’re looking for friendly and approachable people who are passionate about delivering exceptional customer service.

The role requires someone who can work at pace whilst multitasking and embracing change.

We want to support a work/life balance; therefore, don’t worry if you’re not available all hours of the day – tell us when you’re available to work and across which locations.

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true Omni-channel retailer. This strategy involves significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:

• Pension
• 25% Card Factory colleague discount in-store and online
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

Location: 128-129 Cheapside, London, United Kingdom